Reviews
Write a reviewMartin Chrysler is the best!
Friendly associates and extremely helpful! Will recommend all my family and friends any chance I can. Great sales, parts and service departments
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for this awesome review, Homer! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Excellent experience
The courtesy and time our sales person took with us. Was careful to pay attention to what we were looking for. Took the time to meet our needs.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great Service
As always, it was a great experience. I again had issue that needed to be investigated, was not obvious, and again Colby went out of his way to make sure he had the correct diagnosis, before performing any work. Service writer, Drew was also very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Colby and Drew were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great customer service
Good people, quick service. I would definitely recommend this dealership for buying a new car or getting your current car serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Excellent Experience
The staff was friendly. There was never any pressure to buy. Joel was excellent! It was the best car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback regarding your experience at Martin Chrysler LLC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Keep Wrangler
Our Saleslady was awesome we couldn’t ask for a better person!! We were treated like family. This was are second purchase from here and the finance gentleman was fast and just a great example!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this excellent review, John. We are so happy to hear that we could make you feel like a part of the Martin Chrysler LLC family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Couldn't Ask For Better Service!
Debbie was fantastic! Friendly, didn't pressure us, let us figure out what we wanted, in our own time. She is absolutely amazing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jayme, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Oil change
Very good customer service. Fast and courteous took care of all My needs. Brought my Power Wagon in for its first oil change.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Oil change/tire rotation/connector install
The staff at the Cleveland, TX Martin, Chrysler, Dodge, Jeep, and Ram were very friendly and professional. They had my car fixed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Randi. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great service
They did my oil change in a timely manner even with them having a skeleton Crew. Very nice people thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, we sincerely appreciate your feedback. Each employee is a valued member of the Martin Chrysler LLC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756