Reviews
Write a reviewGreat Service, Shuttle Service
Reasonable service time, quick diagnosis of check engine light and simple remedy. My advisor kept me informed at every step. The shuttle service was provided and a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Vehicle purchasing experience
Liked dealing with Iva . Seemed very knowledgeable. Handled all our questions with certainty and stressed that if there were any questions to please contact him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Steven! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great Service
The customer service was fantastic. The people there are great. That’s all. Thank you very much. that’s all I’ve got. The end.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words, Brenda. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Martin Chrysler LLC, we value our customers and we look forward to seeing you down the road. Regards, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great service professional staff
Professional staff great service staff keeps you informed on the status of vehicles. Service is completed when promised All settings are like you left it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, James! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Knowledgeable techs and svc manager Josh
Your service dept knows how to work on the Dodge Ram Powerwagon 4WD system!! Will recommend them to my Houston friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Amazing service
No pressure, just showed auto. Everyone spoke to us! Very clean building, nice restrooms, We love a small town dealer as we have always bought from them, and we were very pleased to find the auto we needed at a small town dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
General Manager
General Manager stepped up and hit a home run and did the right thing. He let me know about a lot of things that we had no clue about when we bought it at 26000\miles. Great Humen being.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rachel and thank you for your kind words. We are very happy to hear that our general manager was so attentive and informative during your visit to our dealership and that he gave you some insight into your concerns. You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great service, and very informative staff will be
Clean facility, quick service and very informative staff I will be coming back for future services, service advisors are extremely helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great service
I just needed a state inspection. They were quick, courteous, & professional. Give your employees raises in income. We are all paying far more for everything in our lives & good employees are hard to find.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five-star rating, Steven! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great service, good coffee
Can get my oil changed and the tires rotated and be home by 9:15 am. Pretty good coffee too. Nice waiting area but we need some reading material.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756