Reviews
Write a reviewGreat Service
The experince was quick and really nice. The tech told me what was going to happen and explained it in a way I understood it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Quick Service
Took two vehicles in for recall work. One was a quick adjustment and the other was expected to stay all day. They completed the second vehicle work before noon. Very nice people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Larry. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Service Dept
A women came out right away to help me. I was only there for a car inspection. She got my car in right away so I was out of there in 15 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jackie, we are truly grateful for this awesome review! We are thrilled that our staff was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great service
Always a great experience at Martin. Heather and the service team are top notch! Rick is a great communicator and stays on top of things
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great Staff, amazing service!
We have purchased our last 5 vehicles from Martin. Extremely friendly and helpful staff, always available to help and answer any questions we have. We always recommend our friends and family to view their options with Martin.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
User, it was a pleasure to read about your five vehicles purchased at Martin Chrysler LLC. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Martin provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
great service
personel very friendly work completed promptly and since it was the fifth oil change it was free who could ask for more
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alton, it’s great to know that we provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
2016 RAM
Customer service rep was informative about the entire process and also very responsive reaching out multiple times during the repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
AMAZING CUSTOMER CAR
WE CAME IN RIGHT BEFOR CLOSE AND YALL STAYED FOR US. I CAME HOME WITH MY DREAM CAR. IT WAS SIMPLE AND QUICK.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are extremely grateful to receive such an outstanding review, Ashleigh! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that we were able to do this for you and we encourage you to contact them or stop by if you have any further automotive needs. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
RAM purchase
Very down to earth atmosphere. No pressure. Very friendly and helpful. Very good experience. Will definitely recommend to others looking to buy a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us this awesome review, Mark! At Martin Chrysler LLC, we take guest feedback seriously and are proud to see that you drove away happy in your new RAM. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great Service
The guys were very nice and made sure my service was performed in a timely manner. Discussed what services were done and answered all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756