Reviews
Write a reviewEXPERT SERVICE FROM KAYLA LOZANO AT MARTINCHRYSLER
I recently purchased a car from Martin Chrysler, LLC and had a great experience. The sales person, Kayla Lozano, was extremely knowledgeable and helped me understand all of my options. The facility was clean and welcoming, and I felt like my needs were truly understood and valued. The process was quick and efficient, with the vehicle being delivered in a timely manner. Kayla also followed up with me after the purchase to make sure everything was going smoothly. Overall, I had a great experience and would highly recommend both Martin Chrysler, LLC Aunt Kayla Lozano to anyone in the market for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing this great feedback with us, Tammy. We feel our sales department is what makes Martin Chrysler LLC special. Reviews like yours help us to make sure that we are continuing to provide our customers with the extremely knowledgeable, and helpful experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great Buying Experience
Very casual, no prerssure to purchase, whole staff very friendly. Ava was fantastic ! Seems front desk and Ava worked very well together.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
VERY GOOD SALESMAN (IVA) VERY THOROUGH
IT WAS A EASY AND QUICK BUT THOROUGH EXPERIENCE WOULD DO IT AGAIN AND WILL RECOMEND THIS DEALERSHIP WITH FRIENDS AND FAMILY
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the thorough service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great Truck Buying Experience
Debbie helped me every step of the way….I appreciate everything she did to make the buying process as smooth as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Debbie was able to help you every step of the way. We always strive to provide the utmost quality and customer satisfaction, and we try our best to make the buying experience as smooth as possible. We look forward to assisting you with your future sales and service needs. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Exceptional service
Everyone was so helpful and friendly. They were so attentive and went above and beyond to answer all of my questions! Debbie was the greatest- this has been a process for me and she responded to every text on or off business hours. She was the greatest!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great service
Always pleasant. Took care of what was needed in a timely manner. Informed me as soon as car was ready to pick up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Charlene! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and look forward to working with you again. Sincerely, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great service, good coffee
Service done quickly. Good coffee selection. Comfortable seating area. Good information about what was needed to get the items fixed that were on my list.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, William. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! All the best, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great Service
Professional and attentive staff. Layla and team made this a very satisfying experience. Thank you Martin Chrysler -- y'all rock!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Roger, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are very satisfied with the overall experience. We look forward to working with you again! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great service
The customer service was great! Thank you for working ya’ll’s best to get me into a car. Thank you Debbie for making me feel so welcome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Debbie was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Great service, Clean dealership, Courteous people!
Courteous, professional and timely. The people were very polite and knowledgeable. Several customers commented on the pleasant atmosphere within the service area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756