Bill Hood Ford

So it was Saturday at 1:30 and we discovered we had a mechanical issue on our F-350 that was a cause for concern. We were leaving on a long trip the next day which was a Sunday. We called the service department and spoke with David. They were closing in 30 minutes! David said to drive the truck in and he would take a look at it. He was super kind, accommodating, and concerned. We brought the truck in and David fixed the problem in a matter of minutes! Thanks David! We are VERY appreciative!

Bailey was very helpful and informative. She answered all my questions with professionalism and simplicity. She helped me find the best deal within my price range and gave me all the details about my options and her personal opinions based off information she knew about the cars presented.

I must say that this was a very pleasant experience. Dustin has a great personality and very knowledgeable on F150. We expected to the purchase would be difficult. However , it was pleasant. Lenny helped get the deal done and both Dustin and Lenny worked efficiently to make a smooth transaction.

Canaan Ott was amazing to work with! He really listened to what I needed, found me the perfect vehicle, and made the whole process quick and stress-free. No pressure, no hassle just honest help and great communication from start to finish. I’d definitely recommend Canaan to anyone looking for a smooth car-buying experience. Thanks again for everything!

Guy jumped when I arrived at dealership. Figured things out fast and got in gear.

Luis is a great salesman. Answered all my questions, knowledgeable about the vehicle, showed different how to use devices in the vehicle. Just divine intervention. Thanks Luis Alvarez

Dustin was fantastic! He made it quick and easy! I will Def recommend him to anyone!

Dealer accepted Ford Ranger from factory with multiple body defects and never informed the consumer me! Now Truck must go into repair at body shop, and I am.very concerned about over all condition of the vehicle.

Mr. Luis Alvarez was wonderful in helping my husband and I pick and purchase our new vehicle!

To whomever this concerns: There’s a salesman at the Bill Hood Bargain dealership whose actual name I’m not exactly sure of his actual name ..might be Dionte..but to me his name is Saginaw. I went to his dealership interested in a 2013 Lincoln but left a week later with a 2019 Ford Fusion!! I’ve never been given a reason to praise a car salesman I’ve dealt with EVER. However,Saginaw is thee exception. I truly had the best car buying experience that I never thought could exist!! He was extremely attentive and pleasant with phenomenal communication skills. He responded promptly to all my calls & texts and that’s a rare find when dealing with car buying. Also the financing magician Jerrod also deserves a round of applause!! I sure hope both Saginaw and Jarrod get the recognition from their bosses that they deserve. They went above and beyond when they didn’t have to for one customer and spent an extreme amount of time just on me ..that was amazing. Great job guys and yes, when I’m ready years from now to buy another car, I will return to Bill Hood and hope yall are still there to offer yet again your greatly appreciated service!!