Reviews
Jeff was great and really seemed to care about the car purchase for my daughter. Nice dealership!
Jeff was great and really seemed to care about the car purchase for my daughter. Nice dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My service advisor, Brian West, was fantastic! He swiftly coordinated with me, his team, and my warranty company to get my Ford Focus repaired in record time. He was friendly, professional, and ensured I was informed about every step of the process. I will definitely return and highly recommend!
My service advisor, Brian West, was fantastic! He swiftly coordinated with me, his team, and my warranty company to get my Ford Focus repaired in record time. He was friendly, professional, and ensured I was informed about every step of the process. I will definitely return and highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and efficient staff. Christina was very knowledgeable with my oil change and has the work performed in a timely manner
Friendly and efficient staff. Christina was very knowledgeable with my oil change and has the work performed in a timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
From sale to service I have been very pleased with Paul Clark Ford in Yulee, FL. Christine Gill, in service, couldn’t have been more cordial.
From sale to service I have been very pleased with Paul Clark Ford in Yulee, FL. Christine Gill, in service, couldn’t have been more cordial.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The issue was with quick lane not actual service. Had issue with airline took well over 2 hours to get an oil change because mechanic could not get oil from drum aske about them putting bottled oil in was told that would cost extra finally someone from service dept came up with solution
The issue was with quick lane not actual service. Had issue with airline took well over 2 hours to get an oil change because mechanic could not get oil from drum aske about them putting bottled oil in was told that would cost extra finally someone from service dept came up with solution
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Patrick, thank you for taking the time to let us know how we did. We hope you have a great day!
Great customer service and courteous staff . Made a appointment and was out in a hour or less . My favorite dealership for sure !!! Locally owned and it shows .
Great customer service and courteous staff . Made a appointment and was out in a hour or less . My favorite dealership for sure !!! Locally owned and it shows .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding service and communications when I got my tires replaced on my Ranger. Amy and the service crew verified the tires I ordered were on hand before getting the truck serviced and the crew installing the tires were quick and professional.
Outstanding service and communications when I got my tires replaced on my Ranger. Amy and the service crew verified the tires I ordered were on hand before getting the truck serviced and the crew installing the tires were quick and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is excellent. The service advisors are very polite and professional. Great experience!
The service department is excellent. The service advisors are very polite and professional. Great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service Manager was professional and knowledgeable about my vehicle need and ensured that exactly what was needed was accomplished on my truck. The resident expert was outstanding and most competent in getting the job done. Communication was fabulous and timely in conjunction with accurate reporting to me as a customer. At no point was I thinking that I was forgotten or overlooked by the service team. This is my second repair job (phase 2) for a very large repair. Each time the work was correct and complete. Thanks to the team, my truck is ruining perfectly for long hauls again.
Service Manager was professional and knowledgeable about my vehicle need and ensured that exactly what was needed was accomplished on my truck. The resident expert was outstanding and most competent in getting the job done. Communication was fabulous and timely in conjunction with accurate reporting to me as a customer. At no point was I thinking that I was forgotten or overlooked by the service team. This is my second repair job (phase 2) for a very large repair. Each time the work was correct and complete. Thanks to the team, my truck is ruining perfectly for long hauls again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon Colongo, sales consultant was great. He put me at ease right away, great smile. Brandon knows his products and let me test drive as many cars as I wanted.
Brandon Colongo, sales consultant was great. He put me at ease right away, great smile. Brandon knows his products and let me test drive as many cars as I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Patricia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!