Reviews
Fast, courteous, and professional. The new coffee machine in the waiting area is awesome, and I always appreciate the free car wash.
Fast, courteous, and professional. The new coffee machine in the waiting area is awesome, and I always appreciate the free car wash.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review and the kind words. Glad you had a 5 star experience and you like the coffee.
Mitchell Hyundai has Exceptional Customer Servce. They are Friendly, courteous, and very helpful and knowledgeable.
Mitchell Hyundai has Exceptional Customer Servce. They are Friendly, courteous, and very helpful and knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the opportunity to be of service. Please visit nus a again soon.
Excellent communication and very professional service. They were friendly, helpful, and very reliable. 100% trustworthy. Highly recommended.
Excellent communication and very professional service. They were friendly, helpful, and very reliable. 100% trustworthy. Highly recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the opportunity to be of service. We are always working to provide the best communication in the automotive industry. Come back soon.
Always professional and courteous. Whole dealership is professional and courteous. I enjoy going there . Snacks are good!
Always professional and courteous. Whole dealership is professional and courteous. I enjoy going there . Snacks are good!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the business and the kind words. We appreciate the opportunity to be of service.
The service department is very clean and organized. Kayla Warren was very accommodating. She explained what services would be performed, approximate wait time and where the customer lounge was located. Very professional.
The service department is very clean and organized. Kayla Warren was very accommodating. She explained what services would be performed, approximate wait time and where the customer lounge was located. Very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
W appreciate the service business. We are diligently working to streamline the communications in all departments. Glad you had a 5 star experience.
From Mr. Daniels scheduling my appointment to me receiving a message regarding the completion of my service, I was very pleased! They did a great job!!!
From Mr. Daniels scheduling my appointment to me receiving a message regarding the completion of my service, I was very pleased! They did a great job!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the service business and the review. Please come back soon.
Was a pleasurable experience even though I was apprehensive about purchasing a vehicle. And yes, I did purchase a vehicle!
Was a pleasurable experience even though I was apprehensive about purchasing a vehicle. And yes, I did purchase a vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the opportunity to be your dealer of choice. Please come back soon.
I had a few problems initially but they fixed everything. Very thankful everything looks good now.
I had a few problems initially but they fixed everything. Very thankful everything looks good now.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the opportunity to be of service. We appreciate your patience and your business.
I cannot say enough about this dealership and the service department. Over the years, many have a hard time dealing with any car dealership. The haggling, the "promises", the sleepless night knowing it will not be an exciting experience. Here is what I can say for this dealership, service department, and the people that work there. They do not make it difficult to conversate about prices, and do not pressure you. They DO keep their promises with service. They are very trustworthy and will take a customers concerns into account and answer every question. This dealership and Hyundai vehicles are the reason this is my second one over the last 8 years.
I cannot say enough about this dealership and the service department. Over the years, many have a hard time dealing with any car dealership. The haggling, the "promises", the sleepless night knowing it will not be an exciting experience. Here is what I can say for this dealership, service department, and the people that work there. They do not make it difficult to conversate about prices, and do not pressure you. They DO keep their promises with service. They are very trustworthy and will take a customers concerns into account and answer every question. This dealership and Hyundai vehicles are the reason this is my second one over the last 8 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad you had a 5 star experience at Mitchell Hyundai. We appreciate the kind words and look forward to serving you in the future.
After routine service of the Tucson including oil change I noticed oil spots on the garage floor, took the car back next day, service person said that there was no active oil leak only oil residue left from the oil change, this is sloppy workmanship! This cost me an unnecessary 50 mile round trip as well @ 2-3 hours lost time!
After routine service of the Tucson including oil change I noticed oil spots on the garage floor, took the car back next day, service person said that there was no active oil leak only oil residue left from the oil change, this is sloppy workmanship! This cost me an unnecessary 50 mile round trip as well @ 2-3 hours lost time!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to speak with me today about our workmanship. I truly appreciate your feedback, and I’ll be talking with the team to ensure we’re being more conscientious with our repairs moving forward. If you feel we’ve addressed your concerns, I would be grateful if you’d consider updating your score — it really helps us continue improving and supporting our customers the best we can. I hope you have a wonderful weekend at your reunion and a safe trip home. Thank you for your continued loyalty and for choosing Mitchell Hyundai. It means a great deal to all of us. Mitch Deese Service Manager Mitchell Hyundai