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Mitchell Hyundai

(1,509 reviews)
Visit Mitchell Hyundai
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award

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New (334) 390-7043 (334) 390-7043
Used (334) 390-7106 (334) 390-7106
Service (334) 390-7027 (334) 390-7027

Inventory

See all 135 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2020.
As a premier Alabama Hyundai dealer, we have a huge selection of new and used vehicles from which to choose. Mitchell Hyundai online and offline customers enjoy vehicle specials every day. We offer Hyundai service & parts, an online inventory, and outstanding financing options, making Mitchell Hyundai a preferred dealer serving Enterprise, Dothan, Ozark, Fort Novosel and Andalusia area Hyundai buyers. Ready to set up a test drive? Visit our Hyundai dealership in Enterprise, AL today!

Service center

Phone number (334) 390-7027

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Hyundai from DealerRater.

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Ryan was a pleasure to work with.

Ryan was a pleasure to work with. Wish I could say the same for the sales manager.

Ryan was a pleasure to work with.

Ryan was a pleasure to work with. Wish I could say the same for the sales manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your review. We are appreciate the opportunity to be of service and look forward to serving you in the future. We would like to address any issues you had with management as their professionalism and courtesy are key components of employment at our dealership. Our sales team will reach out to you shortly to see how we can improve our process and/or customer interactions.

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Kayla and Mitchell Hyundai very helpful.

Kayla and Mitchell Hyundai very helpful. I was impressed with the knowledge and speed of your help. Thank you.

Kayla and Mitchell Hyundai very helpful.

Kayla and Mitchell Hyundai very helpful. I was impressed with the knowledge and speed of your help. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the opportunity to be of service. We are always looking to improve wait times. Please come back soon.

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Kayla was great to work with!

Kayla was great to work with! I just wish the wash job had been a little better after spending $805 with them. Hopefully the new oil sensor will help w/ the oil leak we have been dealing w/ for a while. So far, so good!

Kayla was great to work with!

Kayla was great to work with! I just wish the wash job had been a little better after spending $805 with them. Hopefully the new oil sensor will help w/ the oil leak we have been dealing w/ for a while. So far, so good!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the service business and the review. We are more than happy to re-wash your vehicle. Our service department will reach out to you shortly.

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Great service and customer service.

Great service and customer service. Helped to diagnose the problem with my two thousand nineteen Santa Fe

Great service and customer service.

Great service and customer service. Helped to diagnose the problem with my two thousand nineteen Santa Fe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad you had a 5 star experience. We appreciate the opportunity to be of service. Come back soon.

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Easy people to deal with when purchasing a vehicle.

Easy people to deal with when purchasing a vehicle. Dealership is clean and bright and projects a nice atmosphere.

Easy people to deal with when purchasing a vehicle.

Easy people to deal with when purchasing a vehicle. Dealership is clean and bright and projects a nice atmosphere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad you had a 5 star experience. Your satisfaction is the fuel that drives the engine. Come back soon.

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Personnel are professional and friendly.

Personnel are professional and friendly. Like the facility which is very clean. Always answer questions and making sure I understand.

Personnel are professional and friendly.

Personnel are professional and friendly. Like the facility which is very clean. Always answer questions and making sure I understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad you had a 5 star experience. We appreciate the repeat business and look forward to serving you in the future.

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Good folks there .

Good folks there . Salespeople Carmen is the best and showed us the service department and walked us around it

Good folks there .

Good folks there . Salespeople Carmen is the best and showed us the service department and walked us around it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us the review. We appreciate the opportunity to be of service and look forward to serving you in the future.

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I only had 1 problem from this visit.

I only had 1 problem from this visit. The tire PSI was set to 45 by the mechanic. The max PSI stamped on the tire is 44. 45 is beyond the maximum limit and this could have caused a catastrophic incident if the tire would have blown while driving the car. This incident could have placed the dealership in a predicament. Setting the tire PSI beyond manufacturer limits places the safety of the occupants and other people on the road in jeopardy. Recommend addressing how much air the mechanics put into the tire to remain within manufacturer limits and safety of the occupants. Another recommendation is to have someone other than the mechanic conduct quality checks of the mechanic’s work prior to releasing the vehicle back to the owner.

I only had 1 problem from this visit.

I only had 1 problem from this visit. The tire PSI was set to 45 by the mechanic. The max PSI stamped on the tire is 44. 45 is beyond the maximum limit and this could have caused a catastrophic incident if the tire would have blown while driving the car. This incident could have placed the dealership in a predicament. Setting the tire PSI beyond manufacturer limits places the safety of the occupants and other people on the road in jeopardy. Recommend addressing how much air the mechanics put into the tire to remain within manufacturer limits and safety of the occupants. Another recommendation is to have someone other than the mechanic conduct quality checks of the mechanic’s work prior to releasing the vehicle back to the owner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for our insight and your review. We always want to improve our processes and the quality of the service provided. Your suggestions are always welcome and appreciated. We look forward to the next opportunity to be of service.

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Very friendly staff.

Very friendly staff. Salesman continues to answer my questions, even 1 1/2 yrs after purchase. Service dept worked with my schedule to take care of in for its oil change.

Very friendly staff.

Very friendly staff. Salesman continues to answer my questions, even 1 1/2 yrs after purchase. Service dept worked with my schedule to take care of in for its oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the service business. Please feel free to contact us anytime you have a question or an issue.

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Very helpful.

Very helpful. Did good job. Communication was low. When I called I was updated quickly.

Very helpful.

Very helpful. Did good job. Communication was low. When I called I was updated quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the service business. We appreciate the opportunity to be of service and look forward to serving you in the future.

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