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Bird Kultgen Ford

(180 reviews)
Visit Bird Kultgen Ford
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–6:00pm
Tuesday 8:30am–6:30pm 7:30am–6:00pm
Wednesday 8:30am–6:30pm 7:30am–6:00pm
Thursday 8:30am–6:30pm 7:30am–6:00pm
Friday 8:30am–6:30pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (254) 230-9752 (254) 230-9752
Used (254) 870-5694 (254) 870-5694
Service (877) 884-4754 (877) 884-4754

Reviews

(180 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bird Kultgen Ford from DealerRater.

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Drew is a good salesman to work with—-tries hard to help

Drew is a good salesman to work with—-tries hard to help you get the car and the price and the vehicle you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Yair in sales and Amanda In finance worked very hard to

Yair in sales and Amanda In finance worked very hard to get us a good deal and into a a good, safe vehicle, and out of our old car. I appreciate their hard work. They seemed like genuine, good people. Sales manager Casey was friendly and easy to work with while we were there as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I asked for only an oil change but they did "The Works"

I asked for only an oil change but they did "The Works" and charged me for it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great to deal with!

Great to deal with! Each employee we dealt with was professional and knowledgeable!! Would buy again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This review is for Rebecca Reyes in finance, she gets 5

This review is for Rebecca Reyes in finance, she gets 5 stars. If I could give her more I would do just that. She worked tirelessly to the end to get my truck finalized and deal sealed with lender. Trying to get employment verified with lender was no easy task. But, Rebecca worked with me to get this done. I know she was getting a little frustrated as I was with lender. But, in the end my vehicle was finalized and I couldn’t be more happier. Thanks to her hard work and dedication to your dealership, Rebecca makes it easy to deal with the financing , all the paperwork that is involved and her hard work she makes buying a new or used vehicle hassle and worry free. She explained every aspect of all paperwork and all associated expenses included in contract. Rebecca is a valuable asset to bk ford as finance manager and her hard work has proven to be where she is today as manager. I will definitely be a repeat customer as not only myself but family members have bought and will continue to by from BK FORD. And I will be referring my friends as well So , Rebecca thank you for your hard work in getting this deal done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Johnny went over everything thoroughly.

Johnny went over everything thoroughly. Drew initiated all the details and kept us informed of what was to happen. We were glad Drew was able to be with his mother where he should have been.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dustin was awsome, he helped me and my wife buy the car

Dustin was awsome, he helped me and my wife buy the car we were looking into! Drove almost 3 hours to get the best deal within 300 miles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Campos was very patient. A # service. Will definitely

Mr. Campos was very patient. A # service. Will definitely purchase my next vehicle from Bird.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Johnny Bluford is a GREAT salesman - very knowledgeable &

Johnny Bluford is a GREAT salesman - very knowledgeable & made buying a breeze. Good quality used vehicle for the money at Bird Kultgen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealership is very friendly and helpful!

Dealership is very friendly and helpful!! Multiple partners stopped by and talked to me during the process to make sure everything was going good!! Andrew Barnett answered my questions to help make sure I was getting what I wanted!! This is my third ford truck and was very pleased with the first two!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.