Reviews
Write a reviewSalesman Mark Douglas is very nice to work with.
Salesman Mark Douglas is very nice to work with. He wants his customers completely satisfied and happy with their new Ford. Mark made sure my new Explorer had everything I wanted. He is very knowledgeable about accessories and explained them to me....and added, come back if you have any problems.
Salesman Mark Douglas is very nice to work with.
Salesman Mark Douglas is very nice to work with. He wants his customers completely satisfied and happy with their new Ford. Mark made sure my new Explorer had everything I wanted. He is very knowledgeable about accessories and explained them to me....and added, come back if you have any problems.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
Fitzgerald automotive group was awesome .
Fitzgerald automotive group was awesome . Great salesman ( Mark Douglas ) great finance manager ( Deanne Thompson ) . The whole staff was great , even the lady that greets you at the door . Will definitely recommend them .....
Fitzgerald automotive group was awesome .
Fitzgerald automotive group was awesome . Great salesman ( Mark Douglas ) great finance manager ( Deanne Thompson ) . The whole staff was great , even the lady that greets you at the door . Will definitely recommend them .....
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!
The service department ay Fitzgerald Ford is amazing.
The service department ay Fitzgerald Ford is amazing. Very polite and always willing to help. Got my vehicle repaired and back to me same day. Fantastic service.
The service department ay Fitzgerald Ford is amazing.
The service department ay Fitzgerald Ford is amazing. Very polite and always willing to help. Got my vehicle repaired and back to me same day. Fantastic service.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Raymond, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (229) 423-8787 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
Best dealership I have ever worked with....
Wonderful to work with. Ford had a problem with deliver and I was kept update and all issued worked out due to salesman.
Best dealership I have ever worked with....
Wonderful to work with. Ford had a problem with deliver and I was kept update and all issued worked out due to salesman.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
Love my service depay
My father used them and now I do so as well. Always able to fit me in.
Love my service depay
My father used them and now I do so as well. Always able to fit me in.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Diana, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Great Dealership
I have been doing business with Fitzgerald Ford for over 30 years. I have always got the best deal on new and used vehicles. The customer service is outstanding and the staff is very personable. Highly recommend.
Great Dealership
I have been doing business with Fitzgerald Ford for over 30 years. I have always got the best deal on new and used vehicles. The customer service is outstanding and the staff is very personable. Highly recommend.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, thank you for your wonderful response to the quality of service our Staff provides! At Fitzgerald Ford and Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!
Service on my truck
I dropped off my F150, and they got the service completed ahead of time. They are always great.
Service on my truck
I dropped off my F150, and they got the service completed ahead of time. They are always great.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Hometown Dealership
Excellent, professional, Polite, TopShelf, courteous, knowledgeable, Model Dealership unsurpassed by any other organization.
Hometown Dealership
Excellent, professional, Polite, TopShelf, courteous, knowledgeable, Model Dealership unsurpassed by any other organization.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Stefan, we appreciate your feedback! Safe travels!
Service on 2022 Ford F 150
Always great staff and service. Waited in the customer service area and talked to several of the people who work there. I also got to talk to the owner who is friendly and helpful.
Service on 2022 Ford F 150
Always great staff and service. Waited in the customer service area and talked to several of the people who work there. I also got to talk to the owner who is friendly and helpful.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New car purchase
Salesman was great. Customer service is great. I would highly this dealership to others.
New car purchase
Salesman was great. Customer service is great. I would highly this dealership to others.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, thank you for leaving such a great review and high star rating. If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!