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Rudolph Chevrolet

(114 reviews)
Visit Rudolph Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
New (877) 630-5122 (877) 630-5122
Used (877) 686-0371 (877) 686-0371
Service (855) 771-8112 (855) 771-8112

Inventory

See all 427 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2024.
Welcome to Rudolph Chevrolet proudly serving the El Paso and New Mexico area with a wide selection of new Chevrolet and used cars and trucks. Browse our new and used inventory apply for apply for financing or request a quote on a Chevrolet vehicle. You can even schedule service or request parts for your vehicle. Check out our hours and directions page for directions from anywhere in the El Paso Fort Bliss and southern New Mexico area. View the latest Chevy models in our showroom and experience the quality customer service you've been looking for.
Where are YOU Going?

Service center

Phone number (855) 771-8112

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rudolph Chevrolet from DealerRater.

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I recently purchased a new vehicle from Rudolph. Sales rep Bailyn Gutierrez was extremely knowledgeable and helpful throughout the process. Thank You !

I recently purchased a new vehicle from Rudolph. Sales rep Bailyn Gutierrez was extremely knowledgeable and helpful throughout the process. Thank You !

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mr. Dave, thank you; we appreciate your feedback and congratulations on the purchase of your new vehicle from Rudolph Chevrolet Sales Department! We are truly grateful that you selected our dealership for your recent sales visit and provided such kind comments for your salesman, Bailyn, for his great customer service! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to be of service to you again in the future. Best wishes, Rudolph Chevrolet, LLC

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Rudolph Chevrolet service staff is a wonderful. They're attentive and proffessional. I took my suv for a repair service, Mr. Doddy a service manager was very kind and helpful to have the damage on my vehicle taken care of within 3 hours.

Rudolph Chevrolet service staff is a wonderful. They're attentive and proffessional. I took my suv for a repair service, Mr. Doddy a service manager was very kind and helpful to have the damage on my vehicle taken care of within 3 hours.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They listen and were very professional.they treated me with respect and were very attentive to my needs.

They listen and were very professional.they treated me with respect and were very attentive to my needs.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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had 2 recalls on my 2021 GMY Yukon, Bernie Doty took excellent care of my truck, was taken care of and returm my vehicle complete clean and in a timely matter.

had 2 recalls on my 2021 GMY Yukon, Bernie Doty took excellent care of my truck, was taken care of and returm my vehicle complete clean and in a timely matter.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Pato Lane, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rudolph Chevrolet, LLC and with your service advisor, Bernie. We truly appreciate you taking the time to provide your 5-star feedback and kind comments for the great customer service that you received! If there's anything further we can do for you, we are happy to help!

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Excellent service but it takes so long time to buy something we arrived like 2 and finished until 7 we were starbing Thank you

Excellent service but it takes so long time to buy something we arrived like 2 and finished until 7 we were starbing Thank you

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Everything started good, once I got the text of my consultant and tried to start the communication via text there was no response to any text. The car was there from Monday to Thursday and every day I tried texting and not get the response, so every day I had to call to get an update on my car. As we were getting closer to the final work to be completed I ask by phone the consultant to please call me on Thursday morning to let me know if the car will be ready that day. I did not get the call from him I had to call again at 10:40am to get the status and know if the car was going to be ready. The only time I got a call was on Thursday when the car was ready. I got to the dealership and I had requested a multi inspection on the vehicle that was in my invoice but did not receive the results. I talked to my consultant and asked him to share the results. He was not able to provide them that day and he said he would email me the diagnostic. I confirmed the email with him and I’m still waiting for the email and I’m guessing I’m going to have to call again and ask for the results. So every day of this week I had to make a call because I was not getting answers via text and not getting a call from my consultant.

Everything started good, once I got the text of my consultant and tried to start the communication via text there was no response to any text. The car was there from Monday to Thursday and every day I tried texting and not get the response, so every day I had to call to get an update on my car. As we were getting closer to the final work to be completed I ask by phone the consultant to please call me on Thursday morning to let me know if the car will be ready that day. I did not get the call from him I had to call again at 10:40am to get the status and know if the car was going to be ready. The only time I got a call was on Thursday when the car was ready. I got to the dealership and I had requested a multi inspection on the vehicle that was in my invoice but did not receive the results. I talked to my consultant and asked him to share the results. He was not able to provide them that day and he said he would email me the diagnostic. I confirmed the email with him and I’m still waiting for the email and I’m guessing I’m going to have to call again and ask for the results. So every day of this week I had to make a call because I was not getting answers via text and not getting a call from my consultant.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great experience! Traded in for a new truck and they couldn’t have made it any easier and got a stellar truck out of it.

Great experience! Traded in for a new truck and they couldn’t have made it any easier and got a stellar truck out of it.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Tommie is great to work with, highly recommend. Staff is pleasant. Paperwork is ready quickly.

Tommie is great to work with, highly recommend. Staff is pleasant. Paperwork is ready quickly.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Jose Castellanos was friendly and knowledgeable. He answered all questions and helped facilitate the process.

Jose Castellanos was friendly and knowledgeable. He answered all questions and helped facilitate the process.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had an Awesome experience at Rudolph Chevrolet here in El Paso,Texas. I went in looking to buy a good used certified truck and walked out with a brand new 2025 Chevy Silverado Turbomax. My salesman Jose Pepe Lopez was phenomenal!! He showed me the truck I was looking for and then showed me a brand new one. With his knowledge and help I was able to drive off with a brand new truck that same day. Thank you Pepe for your Amazing Customer Service!!!

I had an Awesome experience at Rudolph Chevrolet here in El Paso,Texas. I went in looking to buy a good used certified truck and walked out with a brand new 2025 Chevy Silverado Turbomax. My salesman Jose Pepe Lopez was phenomenal!! He showed me the truck I was looking for and then showed me a brand new one. With his knowledge and help I was able to drive off with a brand new truck that same day. Thank you Pepe for your Amazing Customer Service!!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations Mr. Macias, on the purchase of your new Silverado! We truly appreciate you choosing Rudolph Chevrolet, LLC for your dealership and for providing your high-star feedback highlighting your salesman, Jose! We're glad to hear you found Jose was phenomenal - so knowledgeable and helpful! Jose and our sales entire team work hard to accommodate your situation, budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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