Rudolph Chevrolet

4.6 out of 5 (4.6) 22 reviews

Dealer on Cars.com since November 2016

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Reviews

4.6 out of 5 4.6
22 lifetime reviews.
  • Great experience
    May 13, 2015

    It is nice to do business with an organization that truly takes the time to listen to their customers. The owner has assembled an impressive staff. Th...e entire process was seamless. My salesman was Rick Todd. It is a joy to see an knowledgeable employee that obviously enjoys what he is doing. I will be back.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 3.0 out of 5
    Good customer service, poor technical service
    April 10, 2018

    Very inexperienced mechanic working on my Corvettes. There were multiple occasions when he got stuck on what to do and I had to advise him on how to g...o about with the repair. I’m not even a mechanic, but I knew more about basic vehicle engineering and design than the mechanic on common sense issues, which obviously, he had a problem with understanding. Very scary technical work. Customer service from the service representative was better than average and tried to make up for the incompetent mechanic.

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.... We appreciate you bringing this experience to our attention. If you are willing, please contact us at (915) 544-4321 so we can work towards a resolution. We look forward to hearing from you.


  • 4.0 out of 5
    Purchase from Rudolph
    April 3, 2018

    Overall positive. Team was friendly and made sure that I understood every part of the transaction and the truck

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Paul for the 4 star review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are h...appy to help! Ed Gillette, Customer Experience Manager.


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Service Reviews

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Service Pricing

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    Complimentary

    Multi-Point Inspection

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since November 2016

Welcome to Rudolph Chevrolet, proudly serving the El Paso and New Mexico area with a wide selection of new Chevrolet and used cars and trucks. Browse our new and used inventory, apply for apply for financing, or request a quote on a Chevrolet vehicle. You can even schedule service or request parts for your vehicle. Check out our hours and directions page for directions from anywhere in the El Paso, Fort Bliss, and southern New Mexico area. View the latest Chevy models in our showroom and experience the quality customer service you've been looking for.

"Where are YOU Going?"
Rudolph Chevrolet
5625 S Desert Blvd El Paso, TX 79932
New (915) 249-2764
Used (915) 242-4434
Service (915) 242-4427
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