Reviews
I recently purchased a new vehicle from Rudolph. Sales rep Bailyn Gutierrez was extremely knowledgeable and helpful throughout the process. Thank You !
I recently purchased a new vehicle from Rudolph. Sales rep Bailyn Gutierrez was extremely knowledgeable and helpful throughout the process. Thank You !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mr. Dave, thank you; we appreciate your feedback and congratulations on the purchase of your new vehicle from Rudolph Chevrolet Sales Department! We are truly grateful that you selected our dealership for your recent sales visit and provided such kind comments for your salesman, Bailyn, for his great customer service! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to be of service to you again in the future. Best wishes, Rudolph Chevrolet, LLC
Rudolph Chevrolet service staff is a wonderful. They're attentive and proffessional. I took my suv for a repair service, Mr. Doddy a service manager was very kind and helpful to have the damage on my vehicle taken care of within 3 hours.
Rudolph Chevrolet service staff is a wonderful. They're attentive and proffessional. I took my suv for a repair service, Mr. Doddy a service manager was very kind and helpful to have the damage on my vehicle taken care of within 3 hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They listen and were very professional.they treated me with respect and were very attentive to my needs.
They listen and were very professional.they treated me with respect and were very attentive to my needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
had 2 recalls on my 2021 GMY Yukon, Bernie Doty took excellent care of my truck, was taken care of and returm my vehicle complete clean and in a timely matter.
had 2 recalls on my 2021 GMY Yukon, Bernie Doty took excellent care of my truck, was taken care of and returm my vehicle complete clean and in a timely matter.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Pato Lane, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rudolph Chevrolet, LLC and with your service advisor, Bernie. We truly appreciate you taking the time to provide your 5-star feedback and kind comments for the great customer service that you received! If there's anything further we can do for you, we are happy to help!
Excellent service but it takes so long time to buy something we arrived like 2 and finished until 7 we were starbing Thank you
Excellent service but it takes so long time to buy something we arrived like 2 and finished until 7 we were starbing Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everything started good, once I got the text of my consultant and tried to start the communication via text there was no response to any text. The car was there from Monday to Thursday and every day I tried texting and not get the response, so every day I had to call to get an update on my car. As we were getting closer to the final work to be completed I ask by phone the consultant to please call me on Thursday morning to let me know if the car will be ready that day. I did not get the call from him I had to call again at 10:40am to get the status and know if the car was going to be ready. The only time I got a call was on Thursday when the car was ready. I got to the dealership and I had requested a multi inspection on the vehicle that was in my invoice but did not receive the results. I talked to my consultant and asked him to share the results. He was not able to provide them that day and he said he would email me the diagnostic. I confirmed the email with him and I’m still waiting for the email and I’m guessing I’m going to have to call again and ask for the results. So every day of this week I had to make a call because I was not getting answers via text and not getting a call from my consultant.
Everything started good, once I got the text of my consultant and tried to start the communication via text there was no response to any text. The car was there from Monday to Thursday and every day I tried texting and not get the response, so every day I had to call to get an update on my car. As we were getting closer to the final work to be completed I ask by phone the consultant to please call me on Thursday morning to let me know if the car will be ready that day. I did not get the call from him I had to call again at 10:40am to get the status and know if the car was going to be ready. The only time I got a call was on Thursday when the car was ready. I got to the dealership and I had requested a multi inspection on the vehicle that was in my invoice but did not receive the results. I talked to my consultant and asked him to share the results. He was not able to provide them that day and he said he would email me the diagnostic. I confirmed the email with him and I’m still waiting for the email and I’m guessing I’m going to have to call again and ask for the results. So every day of this week I had to make a call because I was not getting answers via text and not getting a call from my consultant.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience! Traded in for a new truck and they couldn’t have made it any easier and got a stellar truck out of it.
Great experience! Traded in for a new truck and they couldn’t have made it any easier and got a stellar truck out of it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Tommie is great to work with, highly recommend. Staff is pleasant. Paperwork is ready quickly.
Tommie is great to work with, highly recommend. Staff is pleasant. Paperwork is ready quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jose Castellanos was friendly and knowledgeable. He answered all questions and helped facilitate the process.
Jose Castellanos was friendly and knowledgeable. He answered all questions and helped facilitate the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had an Awesome experience at Rudolph Chevrolet here in El Paso,Texas. I went in looking to buy a good used certified truck and walked out with a brand new 2025 Chevy Silverado Turbomax. My salesman Jose Pepe Lopez was phenomenal!! He showed me the truck I was looking for and then showed me a brand new one. With his knowledge and help I was able to drive off with a brand new truck that same day. Thank you Pepe for your Amazing Customer Service!!!
I had an Awesome experience at Rudolph Chevrolet here in El Paso,Texas. I went in looking to buy a good used certified truck and walked out with a brand new 2025 Chevy Silverado Turbomax. My salesman Jose Pepe Lopez was phenomenal!! He showed me the truck I was looking for and then showed me a brand new one. With his knowledge and help I was able to drive off with a brand new truck that same day. Thank you Pepe for your Amazing Customer Service!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations Mr. Macias, on the purchase of your new Silverado! We truly appreciate you choosing Rudolph Chevrolet, LLC for your dealership and for providing your high-star feedback highlighting your salesman, Jose! We're glad to hear you found Jose was phenomenal - so knowledgeable and helpful! Jose and our sales entire team work hard to accommodate your situation, budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!