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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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Very helpful and friendly staff.

Very helpful and friendly staff. Our purchase was handled in a timely manner by the saleswoman & financing office.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We appreciate your business and look forward to the next time we can help you!

We get great customer service from the sales staff.

We get great customer service from the sales staff. Everyone is awesome! They go above and beyond to make the sale as comfortable as possible. They are not pushy and I don't feel intimidated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We appreciate your business and look forward to the next time we can help you!

An awesome experience!

An awesome experience!! Norma was great and made my experience wonderful. Recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We appreciate your business and look forward to the next time we can help you!

Excelente servicio .

Excelente servicio . Lo recomiendo entendido siempre tus necesidades y ayudando a que el trato sea el mejor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por su amable revisión! ¡Apreciamos su negocio y esperamos la próxima vez que podamos ayudarlo!

I will never buy from this dealership again.

I will never buy from this dealership again. Worst experience ever not professional at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They all worked very hard ti be sure we where pleased

They all worked very hard ti be sure we where pleased with our purchase. Thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great place.

Great place. Everyone is so nice. I felt like my situation was really listened to and they worked with me accordingly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We appreciate your business and look forward to the next time we can help you! Have a great day!

SERVICE DEPARTMENT IS ALWAYS VERY ATTENTIVE EVERYTIME I

SERVICE DEPARTMENT IS ALWAYS VERY ATTENTIVE EVERYTIME I GO. JAMIE GALLIA TAKE GREAT CARE OF ALL MY VEHICLE'S NEEDS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind review Robin! We appreciate your business and look forward to the next time we can help you! Have a great day!

They told me my truck would be diagnosed 1-2 was it has

They told me my truck would be diagnosed 1-2 was it has been one month since my truck was in the service center. They just diagnosed the vehicle on 2/22/2023. I just bought he truck and did not even drive it for 2 weeks this is not a way to treat someone that spend 65,000 dollars on a product from your establishment. I’m not happy and are not even giving me a rental even after when I sent it the truck the service rep said they would get me one once the vehicle is diagnosed. I will never buy another vehicle from y’all unless the something changes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Please reach out to us at (432) 580-2500 so we can understand more about what happened. We look forward to hearing from you.

They called and told me about the recall and then they

They called and told me about the recall and then they scheduled me an appointment, they fixed the car, and they said that there were two more that they took care of.i would recommend their service to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind review! We appreciate your business and look forward to the next time we can help you! Have a great day!