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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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Very professional and patient.

Very professional and patient. Grecia is very friendly and not pushy at all. I will definitely look for her if and when I purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your kind review! We appreciate your business and look forward to the next time we can help you. Have a great day!

Staff is very polite professional.

Staff is very polite professional. She understood my needs for my vehicle she found any and all recalls that were needed which was very helpful And was able to answer any and all questions that I had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We appreciate your business and look forward to the next time we can help you. Have a great day!

Jonathan greeted me with a friendly a smile, checked on

Jonathan greeted me with a friendly a smile, checked on my service plan and kept me informed every step of the way until I picked up my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We appreciate your business and look forward to the next time we can help you. Have a great day!

The buying experience was great!

The buying experience was great! Did all the negotiating over the phone by call or text. It worked out great only spent very little time in the dealership, showed up just to sign and pick up the keys. Unfortunately one week (6 days exactly) into driving my new jeep the check engine light has come on. I have taken it back in for it to be checked out hopefully it’s a quick process, on day two without 😞 my new jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your business and look forward to getting the chance to help you again soon! Thanks again!

The contact i had with service was with them putting on

The contact i had with service was with them putting on my running board theyvwere dast professional and the job they did was extremely good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your business and look forward to getting the chance to help you again soon! Thanks again!

Very good with customer service and promised customer

Very good with customer service and promised customer service excellent service department very helpful grateful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your business and look forward to getting the chance to help you again soon! Thanks again!

Regina took very good care of me with prompt, courteous,

Regina took very good care of me with prompt, courteous, professional and very knowledgeable service. I give her and AACJR my highest rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad Regina could help you so well. We appreciate your business and look forward to getting the chance to help you again soon! Thanks again!

We purchased a used Toyota camry, they replaced the back

We purchased a used Toyota camry, they replaced the back brakes and checked a problem with the windows not rolling down from the drivers seat control, they didn't have the equipment to fix but told us we could take the car to the Toyota dealer ship and they would cover it. Jason did an excellent job.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great!

It was easy made the whole deal over the phone by calls/texts. Just went in to sign and pick up the keys. Jeep was full of gas and all washed up, even though it was a rainy and cloudy day the cleanliness didn’t last too long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We appreciate your business and look forward to getting the chance to help you again soon! Thanks again!

Walker has been on point and amazing.

Walker has been on point and amazing. I had another issue with my vehicle aside from what they had fixed and got right on it as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your business and look forward to getting the chance to help you again soon! Thanks again!