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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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Well, to begin with, the man who sold me the car, Robert

Well, to begin with, the man who sold me the car, Robert Salazar, searched with the banks for the best option until he found the best one. The truth is that I am very happy with his service. I think I could not have received a better service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jaime makes the service department Humm, she is on it.

Jaime makes the service department Humm, she is on it. Whatever it is, she's doing it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had an awesome time with us at All American Chrysler Jeep Dodge Ram of Odessa! Thanks for sharing your experience. We hope you stop by and see us again soon.

Very clean inside and outside.

Very clean inside and outside. The people were very friendly. I would recommend this dodge house to anyone looking for a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at All American Chrysler Jeep Dodge Ram of Odessa.

Had issues with first vehicle, Used local towing company

Had issues with first vehicle, Used local towing company and they payed for the tow. The second time I had issues with 1st vehicle I called the 1800 number that the dealership said was free and I ended up paying $200. Dealership advised me I would get refund if I sent receipt. I'm still waiting on reimbursement. I ended up taking a trade paying more and being way upside down.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I went in to surprise my wife with her dream car so we

I went in to surprise my wife with her dream car so we went to the dealership just to go and look at some cars my wife has been wanting a jeep gladiator for the longest time so we want to all American Dodge and we found a white Jeep gladiator when we pulled into the parking lot we were flag down by Alex our sales person he then offered to show us some vehicles he asked us what type of vehicle we wanted if there was anything specific so then we proceeded to tell him that we had wanted a jeep gladiator he then showed us some used jeep gladiators as well as options of new gladiators so then he showed us the floor model he said would you like to take it for a test drive he then began to pull the vehicle down he let us test drive it he wasn’t up-to-date with all the Accessories but at least you tried so then we go back to the dealership we also had a trade-in they were able to give us 6000 off of our new vehicle so we walked out with a new 2021 jeep gladiator my wife has never been so happy thank you Alex from Odessa all American Jeep and Dodge for making my wife happy sincerely Joe Abril

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Veronica. We appreciate your kind review of All American Chrysler Jeep Dodge Ram of Odessa and hope you will visit again soon. Take care.

Highly Recommend

Mr. Hector Galindo was the sales person that assisted me with trading in my old truck to purchasing a new truck. I definitely recommend him and his financial partner because they were very friendly and professional throughout the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at All American Chrysler Jeep Dodge Ram of Odessa.

Worst experience buying a vehicle.

Worst experience buying a vehicle. Didn’t listen to what I wanted lied to me about the amount for my trade keys held hostage for 2 nights in a row. My parents are buying a new vehicle I’m paying for them to go somewhere else than one of your dealers because I can’t let them have that happen to them. I will do my research to make sure I never buy from any of your dealerships again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

They were very helpful in getting my vehicle fixed. My warranty company was being very difficult and the staff at All American were able to get them to replace the engine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate the five stars! Thank you for rating All American Chrysler Jeep Dodge Ram of Odessa and have a great day.

Superb!

Wait time was 0 minutes! Drove in, and had our vehicle back in an appropriate amount of time! Would recommend the oil changes for life on your next vehicle as it is very convenient. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind review. The All American Chrysler Jeep Dodge Ram of Odessa team is delighted we could serve you so well.

The best money I ever spent, when I bought my new 2009

The best money I ever spent, when I bought my new 2009 Dodge 2500 Mega Cab, getting the Life Time oil change. Just drive into the Service Center and get my oil changed in a timely manner. Always get good service, with friendly knowledgeable service advisors and technicians. I always get top of the line service to my vehicle with the right parts for my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the lovely feedback of All American Chrysler Jeep Dodge Ram of Odessa. Thank you and have a great day!