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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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Jose Tejada always takes care of my service needs. Always...

Jose Tejada always takes care of my service needs. Always quick and easy! thank you Jose

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the wonderful Review!

Very good and quick service we were very pleased with how...

Very good and quick service we were very pleased with how fast our truck was serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful Review!

I got a good price on a Raptor I was looking at. They...

I got a good price on a Raptor I was looking at. They made me a deal which I'm happy with. It would be 5 if they were more open with the amount of cosmetic damage on the truck. There's a crack in the tailgate, the tailgate cables are too long so they catch the sides when closed. The tonneau cover opens as the truck drives down the road, the auto easy entry is broken and goes off for 5 minutes every time I open the door. And the detail wasn't thorough at all with trash in the bed and under the seats. I bought a good condition truck, but was sold a "cleanest truck ever, no issues." Just be more honest about what you're selling guys.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Brandon for taking the time to leave us this review! We appreciate you leaving your comments and know that we take all comments from our customers to heart. We are always striving to be better! Please let us know if we can do anything for you!

I really like the fast service and lady was real nice in...

I really like the fast service and lady was real nice in explaining why I was charged

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review!

Very friendly staff and polite. Was able to test drive...

Very friendly staff and polite. Was able to test drive vehicles. Was able to drive home with our choice great job keep up the great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review!

Enjoyed the facility and the well trained staff.. would...

Enjoyed the facility and the well trained staff.. would recommend this dealership to anyone and everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review and recommendation! We appreciate it more than you know! Please let us know if we can ever be of assistance!

They were quick with my sale and very helpful when I...

They were quick with my sale and very helpful when I asked questions about anything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-Star Review!

Simple buying process quick to complete sale and all...

Simple buying process quick to complete sale and all staff was helpful recommend marco for salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Chad for the great review! We appreciate your business! Please let us know if we can help in any way

Stop Looking at other Dealers !!!!

If you are a "Hard-to-Sell-to Customer" (Like Me) who knows what you want and just wants your questions answered....then this is the dealership you should be buying from.... Period. Every dealership along with their employees will have there bad days and this one is no exception. But in the world we are living in today, I have not found a better team more dedicated to customer service, finding out answers and truly treating the customer like they come first. Just remember, the guys and gals on the other side of the desk are human too and they are not making the money you think they are making when you are spending a small fortune that these vehicles cost today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My service technician was helpful in getting my vehicle...

My service technician was helpful in getting my vehicle in and getting me transportation. She also stood in contact with me throughout my service and was available to answer any questions. Thank you Jamie !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review!