Reviews
If you are a "Hard-to-Sell-to Customer" (Like Me) who...
If you are a "Hard-to-Sell-to Customer" (Like Me) who knows what you want and just wants your questions answered....then this is the dealership you should be buying from.... Period. Every dealership along with their employees will have there bad days and this one is no exception. But in the world we are living in today, I have not found a better team more dedicated to customer service, finding out answers and truly treating the customer like they come first. Just remember, the guys and gals on the other side of the desk are human too and they are not making the money you think they are making when you are spending a small fortune that these vehicles cost today.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark, thank you very much for this wonderful review! We strive daily to provide the quality customer service that our amazing customers such as yourself deserve! We appreciate your business! Please let us know if you need anything at all!
Great staff, quick quality work. They had the parts on...
Great staff, quick quality work. They had the parts on hand, very professional attitude, work was completed as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your awesome review! We are thrilled to hear that we had everything you needed and could get you in quickly and on your way. Please reach out to us in the future if you need anything. Thank you for your business!
Everyone was very helpful and tried there best to get me...
Everyone was very helpful and tried there best to get me what I wanted. Overall it was a great experience and Cindy made everything fast and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Ruby for your awesome review! We are pleased to hear that you had a great experience with us here at All American Chrysler Jeep Dodge Ram of Odessa. Please let us know if we can do anything for you in the future. Until then, take care!
Bought an 18 ZL1 1LE from them. They missed (8) things...
Bought an 18 ZL1 1LE from them. They missed (8) things (radiator mount, miss alignment of hood/drive side aerofoil, broken passenger side rocker panel, broken passenger side wheel well liner, hood latch that needed repair, broken driver side aerofoil wing, broken passenger side air splitter) should’ve been fixed before selling the vehicle. They either didn’t notice them (and they are incompetent) or they knew, didn’t care and passed the buck (shady behavior). Either way, I will not recommend or do business with them again. They were quick with the paperwork and friendly service, that’s the only compliments I’ll give them.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Fast, friendly, knowledgeable, and they helped get me the...
Fast, friendly, knowledgeable, and they helped get me the perfect vehicle for my budget. Ask for David Miller “Miller Time!”
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review! We are so pleased to hear that David could help you with the perfect vehicle. Please let us know if we can do anything for you in the future. Until then, take care!
I came in with a huge mess! Thank you Wes & Aumbree &...
I came in with a huge mess! Thank you Wes & Aumbree & staff for helping me clean it up! I look foward to doing more business with you guys in the future. You guys are amazing! Many blessings and Happy Holidays to you all! 💙
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Joni! We truly appreciate your wonderful feedback. We are so happy that we could help you. Please let us know if we can do anything for you in the future. Thank you for your business.
Easiest car deal ever!! No stress = A happy family!!...
Easiest car deal ever!! No stress = A happy family!! Thank you for all the help!! Andrew King is the best!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was great! I was in and out of there faster...
The service was great! I was in and out of there faster than I thought! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Adrian for your awesome review! We are pleased to hear that we could get you in and on your way quickly. Please let us know if we can do anything for you in the future. Until then, take care!
Regina was my service advisor and she was just great....
Regina was my service advisor and she was just great. She arranged for me to get to the mall and back while my truck was being serviced. Thanks, Regina
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! Please let us know if we can do anything for you. We appreciate your business.
Professional and respectful team, vehicle was recieved...
Professional and respectful team, vehicle was recieved the same way it was dropped off. Service center is awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your awesome review! We are thrilled to hear that you had a great experience with us here at All American Chrysler Jeep Dodge Ram of Odessa. We look forward to working with you again in the future.