New 888-692-1289 Dealer Website
Used 888-221-4988 Email Dealer
Service 877-247-2050

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Sales 8:30 AM - 6:30 PM
Service 7:30 AM - 5:30 PM
Mon 8:30 AM - 6:30 PM
Tue 8:30 AM - 6:30 PM
Wed 8:30 AM - 6:30 PM
Thu 8:30 AM - 6:30 PM
Fri 8:30 AM - 6:30 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat Closed
Sun Closed
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Reviews

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105 lifetime reviews.

  • 2014 mustang gt convertible

    We bought a 2014 mustang gt convertible and love everything about it. Fairway Ford will get the deal done right! We are so happy with our purchase...


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    We bought a 2014 mustang gt convertible and love everything about it. Fairway Ford will get the deal done right! We are so happy with our purchase! Clayton Kersh was our salesman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • clean facility

    Had my wife take car in for 4th recall. My wife asked an employee at the service center to look at the back tires. He informed her they were fine....

    Dealer Response

    Mr. Duncan, I was very sorry to hear that you were not satisfied with your wife's last service visit with us. I spoke to my Parts & Service Dire...


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    Had my wife take car in for 4th recall. My wife asked an employee at the service center to look at the back tires. He informed her they were fine. After getting car back she took to get tires rotated and was told the back tires wer showing wire on inside of back tires. The tire place put on rack and tried to align and discovered not enough camber adjustment. took to another place and was told the same thing. Now car has 2 new tires and changed camber adjusters. Total $1,000.00. The car has 16,250 miles on it. Don't know if I can afford to drive Ford Escape and buy tires at this rate of mileage.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Duncan, I was very sorry to hear that you were not satisfied with your wife's last service visit with us. I spoke to my Parts & Service Director about this situation and he informed me that he has already been in contact with you. I have reviewed the service history and I believe I may have some insight about your concerns. Please contact me at my direct number listed below if you would like to discuss a resolution. As always, the satisfaction of all our customers is extremely important to us. Thank you for your feedback. Chris Beaty GM/Partner (903)655-3299


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  • Good fast friendly service

    very fast friendly service....went In on a Saturday as was expecting to have to wait but got in and out in a timely manner.

    Dealer Response

    Thanks Donna for your feedback! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable tim...


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    very fast friendly service....went In on a Saturday as was expecting to have to wait but got in and out in a timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Donna for your feedback! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best, JB Baldridge - GM


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2011

Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At Fairway Auto Group, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford models, including F-150, F-350 and Edge. Wherever you live in the Tyler area, or if you're driving from Henderson, Longview, Chandler or Bullard, we?re ready to serve you.

Commitment to customer care at Fairway Auto Group doesn't stop with your vehicle purchase. Our Henderson Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them.

"It's not just our name, It's the way we do business!"