Reviews
Mrs. Gary Fink
my experience was top notch. I don't know how they could have made it better. Thank you Tyler Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs. Gary Fink, we are so pleased to hear your experience with us was a positive one. Thank you so much for your business and your wonderful review! We look forward to your next visit!
Great service
Very kind and very efficient. Great customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carolyn, we understand your time is valuable which is why we hold ourselves to such a high level of service. Our customers deserve the very best service, so we are glad to hear our team did right by you! We look forward to your next visit!
Warranty Service 2011 Ford F150
Vehicle was in for warranty service, repairs were compelted in less than one day. Service writer Joe Francis was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robin, thank you for your kind words you put in your review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We look forward to your next visit!
Diligent work ethic
The intended work was performed to my satisfaction
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roderick, your positive review means a lot to us and we're happy we could help you. It is great to hear that we were able to go above and beyond your expectations. We look forward to your next visit!
Routine service
2012 Honda Civic was due an oil change and tire rotation. The staff was very helpful and caring! I would like to see auto washing and vacuum added as a customer service when you bring your car in for service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronald, we are so pleased to hear your experience with us was a positive one. Thank you so much for your business and your wonderful review! We look forward to your next visit!
MRS. MARGARET SMITH
TOOK CARE OF ME AS SOON AS I ENTERED SERVICE WRITE UP AREA. WORK DONE IN A VERY TIMELY MANNER. CAR PRESENTED BACK TO ME CLEAN
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Margaret, we really appreciate your kind words and high star-rating! Our customers deserve the very best service, so we are glad to hear our team did right by you! Please come back to see us if you need anything at all.
Overall Dealership
The staff was helpful as always. This is the second or third survey I have had on this oil change and tie rotation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your business and your wonderful review, Ronald! Please come back to see us if you need anything at all.
New 2014 Ford F-150 Purchase
Purchased a new 2014 F-150 XLT. Service was very comprehensive. Salesman and support staff were very knowledgeable and helpful. Experience at dealership was efficient and goal oriented. Customer can accomplish and complete their goals related to purchase and service at the Tyler Texas Ford Dealership. This is the second new truck purchase for us in the past two years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you so much for your continued business and congratulations on your new 2014 F-150 XLT! Our team is dedicated to providing you with the greatest car-buying experience you can trust. We are happy that we were able to gain your trust in our business and we look forward to your next visit!
my fusion
friendly people with knowledge to answer your questions,thanks for the help guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the nice review, Darren! We are happy to hear that we were able to gain your trust in our business. Please come back to see us if you need anything at all.
Reed's truck
Purchased a F-150. Paper work seemed slow. I wish I had been told the features that this particular truck did not have.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Albert, congratulations on your new Ford F-150! Thank you so much for your business and your wonderful review! We look forward to your next visit!