Reviews
Great experience
Cody Meyer was very helpful in helping me purchase my 2014 Fusion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jon, thank you for specifically acknowledging individuals of our team. It gives us great pleasure knowing we were able to go above and beyond for you and gain your trust in our business. Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Tyler Ford, we value our customers and we look forward to seeing you on your next visit.
Helpful and Quick services
Very friendly and helpful staff . Services were good . Very neat and clean location . Will definitely recommend Tyler Ford to people in the future .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jared, we really appreciate your kind words and high star-rating! Our customers deserve the very best service, so we are glad to hear our team did right by you! Please come back to see us if you need anything at all.
Timely service
Thanks for taking care of my truck. It runs great now!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nikole, our service department works hard to ensure your car is receiving our top quality care. Being able to identify problems in your vehicle is important to us so we can keep you safe while out on the road! We are happy to hear that we were able to gain your trust in our business. Please come back to see us if you need anything at all.
Great service
The staff was very nice and accommodating. The shuttle service was awesome and they got me to work and then back to pick up my car with no problems. The service writer was very nice and helped me understand my car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Arthur, thank you for specifically acknowledging individuals of our service department. It gives us great pleasure knowing one of our team was able to go above and beyond for you. We are happy that we were able to gain your trust in our business and we look forward to your next visit!
Super service
2014 Escape in for Warranty Service. Service trip was good , staff was very professional,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Margarette, we are so pleased to hear your experience with us was a positive one. Thank you so much for your business and your wonderful review! We look forward to your next visit!
First car for my son
I helped my son by his first car, a 2014 Focus. It is beautiful and drives so great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lisa, we sincerely hope your son is enjoying his new 2014 Ford Focus! Our team is dedicated to providing you with the greatest car-buying experience you can trust. We are happy that we were able to gain your trust in our business and we look forward to your next visit!
Great service department, very helpful
Service department was extremely helpful in getting the issues with my Fusion resolved. They were very quick with the process, and even detailed my car before returning it to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lewis, our customers mean a great to us, so we are glad to hear our team did right by you! Please come back to see us if you need anything at all.
GREAT CUSTOMER SERVICE
SERVICE WAS EXCELLENT & TIMELY....I WAS TOLD AT MY LAST SERVICE I NEEDED AN ALIGNMENT THIS SERVICE GUY ASSURED ME I DID NOT SO HE SAVED ME MONEY&IWAS VERY APPRECIATIVE!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Essence, our service department works hard to ensure your car is receiving our top quality care. Being able to identify problems in your vehicle is important to us so we can keep you safe while out on the road! We are happy to hear that we were able to gain your trust in our business. Please come back to see us if you need anything at all.
good job, nice people
They took a few minutes to come over and get started but were polite and friendly. The work was fine. Would have been better if they vacuumed the front floor board, and cleaned the windshield like quick lanes lol. A reminder that we can use our rewards money to pay for the work would be great too. Thanks.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Faith, thank you so much for your business and your wonderful review! We look forward to your next visit!
Service Review
I only had an oil change (The Works). I have dealt with Tyler Ford for several years and have found service to be exceptional. In the past when I had actual repairs, it was fixed right the first time. This time, besides the oil change I had a question about reprogramming the way my door locks worked, and they took care of it for me. Programmed it to operate the way I wanted. I have a new 2014 Fusion and I love it. Have had it 5 months and have taken a few road trips, 1 of which was long. I found my Fusion to be a very comfortable road car, easy to drive and seat adjustments make it less tiring while driving all day. Love the lumbar support! Gas Mileage is comparable to the 2009 Focus I had before.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, thank you for your kind words in your review for us to share with our team! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We really appreciate you choosing Tyler Ford as your first choice for service. Please come back to see us if you need anything at all!