Reviews
Service
Fast service, took my vehicle as a walk-in appointment for a flat tire on a busy morning and took care of the tire quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership
Everything was excellent, as always. I have lost count of the number of vehicles I have purchased from you, (at least 20), and the experience has always been excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Department
I was very pleased with the customer service when I had my vehicle serviced. I was greeted promptly and was told when I could expect my vehicle to be ready. I was called when my vehicle was ready for pick-up and asked if everything was to my satisfaction. My vehicle was returned with all service performed accordingly and washed. I am a happy customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Becky, we're pleased to hear everything was completed to your satisfaction! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
2014 Transit Connect
Parts were ordered before taking vehicle to dealership that made it much easier to get the job done right away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ralph, thanks! We know your time is valuable, and are glad that we could get you in and out so quickly! At Bill Alexander Ford L-M Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
Car buying review
Each of the gentlemen involved with the process took the time to carefully explain any information I needed to make informed decisions. Everyone was patient, giving me their undivided attention as if I was there only customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Denise, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Sharon
Lavon was so informative. He answered everything asked and answered it in a way that I (------) was able to understand simply and completely. Great personality, friendly, someone that I could call friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for letting us know what an outstanding job Lavon did for you, Sharon! We hope to be of service to you again! Take care!
good people
we have been a Alexander customer for years now and they continue to treat us special,,this is the reason we will buy again in the future....thanks for all you do.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great service
Great timely service. Easy to make appt. did not purchase from Alexander but they treated me like an important customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
Bill Alexander Ford Quality
Great Dealership and Great Service Department! I would highly recommend this Dealership to anyone. Best service Department I have seen in a long time!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Repair and Service
Very professional and met my needs very promptly. Staff was very knowledgeable about my needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!