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Alexander Ford Lincoln

(235 reviews)

Reviews

(235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Car Purchase

Very comfortable environment. And was treated exceptional well while buying our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Peter, thank you for your kind words and congratulations on your new vehicle! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Great Service Department

Craig was very help and listen attentively to my issues. He got my truck repair and cleaned in a timely manner.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business

15 Taurus SEL

Easy and no pressure Everett Dawson Nd Rigo Rodriguez were easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Safe travels!

customer

Sandra has been amazing to worki with in online sales. Freida got my repairs done FAST! Thank you. Rick was very kind in handling my return of my car after repairs were done. He's a very hard worker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business, and hope to see you here again.

Great experience

My sales men was very patient and accommodating..I would recommend this dealer to friends

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ernest, we appreciate your recommendation of our dealership! Thanks again for your business! Take care!

Ford Truck Repair

Overall excellent service / Personal communication with the team in order to get my truck repaired and into a loaner car !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

Service

Awesome service would recommend to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your business

Doesn't need a title

Wonderful service as always. Thanks! Doesn't need 50 characters

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank You,always here to help

Great Service

Great dealership! Chris is fantastic with customer service. He pays attention to details and is very accommodating to his customers?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business

1st people, 1st brand and 1st rate service ! ! !

This was the second car we purchased from Alexander Ford and it wont be the last. This a first rate experience from start to finish! Everyone from Jesus on the sales side to Rigo in finance and all the way up to the general manager Everett Dawson, everyone, EVERYONE!!! treated us like family! OH, and yeah, I live in Round Rock, Texas...I will go this far out of the way to buy from them every time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeremy, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!