Reviews
Two hour oil change
Took two hours for an oil change and tire rotation. Then had to ask if my truck was done and it was waiting outside
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Stephen for alerting us to this concern. Please accept our apologies for the inconvenience you may have experienced in respect to your last visit with our service department. We will use your comments to refine our efforts. We appreciate your business and look forward to you giving us an opportunity to experience our world class service on your next visit.
Quick visit to Charleston ended up buying a car.
Quick visit to Charleston ended up buying a car. Alex was easy and welcoming. Looked at several car options before settling on an Equinox. Fantastic buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so excited for all of those stars. Thank you Henry for rating Alex and Rick Hendrick Chevrolet Charleston so highly! Thanks again for the recommendation, and have an amazing day!
Big win for Hendrick Chevrolet.
Big win for Hendrick Chevrolet. Big fan of the Hendrick racing team and now the dealer. Thanks for all the help Alex.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello MIke, thank you so much for your great rating for Alex and the Rick Hendrick Chevrolet team Your review is very important to us, as our goal is to deliver an outstanding customer experience. Best wishes!
Had a wonderful experience dealing with the friendly
Had a wonderful experience dealing with the friendly staff at Hendrick Chevrolet. Alex and T.J. made a trip to the dealership fun!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Terry, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your compliment & recommendation to Alex and TJ. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
A fine shop.
A fine shop. Sean was great to work with. I would certainly recommend this shop.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Julio, thanks for your praise and kind comments about Sean and our service department. We sincerely value your business and look forward to your next visit! Thank you again!
Jazz Harrison was very knowledgeable & kind to me while
Jazz Harrison was very knowledgeable & kind to me while talking about the cars I liked
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Harrison305, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Jazz here at Rick Hendrick Chevrolet Charleston. Thank you!
Alex did an awesome job finding the right truck for me.
Alex did an awesome job finding the right truck for me. We had been communicating for weeks and I got updated on inventory every day until we found the right truck!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello James, we're happy you found Alex and your experience here at Rick Hendrick Chevrolet Charleston to be so informed and comfortable. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!
Fantastic car buying opportunity experience.
Fantastic car buying opportunity experience. Alex really went out of his way to make sure I was comfortable with the car I was buying as well as the paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Phil for this wonderful recommendation to Alex. We are so excited for all of those stars. Thank you for rating Rick Hendrick Chevrolet Charleston so highly!
We worked with Jazz Harrison and he took the time and
We worked with Jazz Harrison and he took the time and listened to what we wanted and helped us find something to fit our needs. He was personable, knowledgeable, and resourceful. He was able to call on colleagues to help when needed, all of which were just as friendly and helpful. We felt like he had our best interest and worked to make us comfortable and happy with purchase. We will definitely be recommending this dealership and Jazz to others in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Danielle. Our goal is our best every time and your review confirms we're on the right track. Thanks for your kind words and recommendation to Jazz and the team. Thank you for choosing us this wonderful review!
Brad,was very helpful and knowledgeable of the car that I
Brad,was very helpful and knowledgeable of the car that I was wanting to purchase.He went above and beyond,Thanks Brad
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words are a true testament to the hard work and dedication of Brad and our team. We're happy you found your experience here at Rick Hendrick Chevrolet Charleston to be so informed and helpful. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!