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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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We had the best experience with Rick Hendrick Chevrolet.

We had the best experience with Rick Hendrick Chevrolet. Aaron Luna (sales manager), Nick Labonte (salesman) and Tyler James (finance) went above and beyond with our truck purchase. I definitely recommend this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Your recommendation means so much to us. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Please come see us for any future needs.

Very satisfied with Ryan Sassard.

Very satisfied with Ryan Sassard. Pleased with our visit and drove off with a new suv because of the service they provided and was willing to work with the price.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Gary. We are so excited for all of those stars. Thank you for rating Ryan and your sales experience at Rick Hendrick Chevrolet Charleston so highly! Best wishes for many happy & safe miles ahead!

The dealership is topnotch, and Bob Adkison is the cream

The dealership is topnotch, and Bob Adkison is the cream of the cream. He knows everything about the Chevrolet Bolt EV and is also a great teacher.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you so much for your kind words, CC. We really appreciate you taking the time out to share your experience with us—and we agree,Bob is truly a gem to have on our team! We count ourselves lucky for him and customers like you. We look forward to working with you again in the future! Congratulations!

Bob Adkison was a great salesman and very patient as he

Bob Adkison was a great salesman and very patient as he reviewed all the bells and whistles of my new vehicle. He definitely went above and beyond.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you damitrah for this wonderful review and recommendation to Bob. Your business it is very much appreciated, and we look forward to servicing your needs in the future. Have a great day!

Logan and Clay were fantastic.

Logan and Clay were fantastic. They did everything to make my experience an enjoyable one.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

The fact that you mentioned Logan & Clay means a lot to us! Thank you nanaskids7 for this wonderful review! We do hope we can be of assistance in the future. Take care!

Definitely recommend.

Definitely recommend. Jazz Harrison and Rudy Carter helped give us the best experience. highly recommend

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Mike. Your recommendation to Jazz & Rudy means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Very satisfied with the service department!

Very satisfied with the service department! They were able to find and fix a problem with my 2023 Yukon when another dealer couldn't help. We will definitely be back!

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  • Overall experience 5.0
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Dealer response

Thank you Joyce. Your kind words are a true testament to the hard work and dedication of our team, and they serve as a great source of motivation for us to continue delivering the best possible service to our valued customers. Have a wonderful day!

Ian Kozak searched far and wide for ny perfect car, then

Ian Kozak searched far and wide for ny perfect car, then made the whole buying process sooth and easy. I appreciate his attention, patience and professionalism!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much for your awesome recommendation, Justine. We really appreciate you taking the time out to share your experience with us—and we agree, Ian is truly a valuable member of our team! We count ourselves lucky for him and customers like you. We look forward to working with you again in the future! Enjoy the rest of your day!

Clay was great!

Clay was great! He helped me out in finding my bug and got me into the car I wanted.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you Gail for your support to Clay and for being a part of our journey to excellence. We look forward to serving you in the future and hope to exceed your expectations every time. Have a great day!

Great dealership.

Great dealership. Was on vacation and had a problem with engine and Hendrick took care of me within 24 hrs. Very professional and knowledgeable. Would recommend 10 out of 10 times.

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  • Overall experience 5.0
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Dealer response

Hi, thanks for your praise and kind comments about our team. Wishing you safe and joyful roads ahead!