Skip to main content

Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service

Great experience! Would definitely recommend purchasing a vehicle here! Fast, great price, great service, and very nice staff. Keep up the good work! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Charleston. Thank you for this awesome review!

Great experience when purchasing the car I've ALWAYS

Great experience when purchasing the car I've ALWAYS wanted. Big thanks to Ian for all of his help and expertise! Great customer service and communication!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brittney.marie12712, thanks for your praise and kind comments about Ian and your experience here at Rick Hendrick Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you. Best wishes for many happy miles ahead!

As a repeat customer of Dale Rowland at Rick Hendrick

As a repeat customer of Dale Rowland at Rick Hendrick Chevrolet in North Charleston, I would like to say I am very pleased with my experience. Dale is very knowledgeable, courteous, and professional. I will definitely be contacting him in the future for additional vehicle purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mr. Hightower, thank you so much for your positive comments about Dale and your experience here at Rick Hendrick Chevrolet Charleston! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! Thank you so much again for your feedback! We hope you have a great day!

Thank you to Tony Holmes, Tyler James, and Bob Adkinson

Thank you to Tony Holmes, Tyler James, and Bob Adkinson for the great experience in purchasing our 2023 1LE Camaro!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alan was thorough and honest during the trade in and the

Alan was thorough and honest during the trade in and the buying of my new Tahoe. He made the process simple, and I was confident throughout that I could trust Alan. Thanks for your work! I’ll be back for any future car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Elletodd906, we're happy you found Alan to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Satisfied customer!

Smooth transaction! Thanks to Les Rogers for making my recent purchase a very pleasant experience. The entire process was thorough, honest and professional. I highly recommend Rick Hendrick. Thanks again for the great help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ali, we're so glad that we were able to go above and beyond your expectations! The fact that you mentioned Les means a lot to us! Please don't hesitate to reach out if there's anything additional we can do for you. Congratulations!

Such an easy process!

Such an easy process! I will definitely be recommending to a friend!! Thank you Les!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Aliotherm, we are so pleased you enjoyed your visit with Les here at Rick Hendrick Chevrolet Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Hendrick is the best.

Hendrick is the best. Dale did a great job. Crews sucks BTW. Hendrick must train in customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ironman848, thank you for your kind words about Dale and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Congratulations!

I had never bought a car on my own, so, needless to say,

I had never bought a car on my own, so, needless to say, I was nervous. Dale Rowland could not have been more reassuring . He listened to what my financial requirements were and came back with exactly what we needed. The vehicle was for my daughter and he was as excited as she was about the purchase! Dale Rowland and his team at Rick Hendrick Chevrolet are amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Michelle, your satisfaction is our top priority. We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear Dale delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Found my Perfect Truck

Jeremiah was able to help me find my perfect truck. Couldn't ask for better service as he answered all my questions and wasn't even a little pushy. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Davidc966, we are so happy to read such a great review about Jeremiah and Rick Hendrick Chevrolet Charleston! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!