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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Great buying experience at Rick Hendrick!

Great buying experience at Rick Hendrick! Jacqueline was helpful and informative in all aspects, and helped me find exactly what I was looking for! Will definitely use them again when in the market for anything else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mr. Segars, thank you for your praise and kind comments about Jacqueline and our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jeremiah was able to help me out and found me my perfect

Jeremiah was able to help me out and found me my perfect truck. Wasn't pushy at all and was able to answer all of my questions, thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. The fact that you mentioned Jeremiah means a lot to us! We hope you have a great day!

CAMARO SS

Very sweet and very helpful. Got our questions answered quickly! Great sense of humor made it for a smooth process. Will definitely recommend in the future. Jason was a great help too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Mr. Hart, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

SS CAMARO

very friendly, knowledgeable staff first time I ever enjoyed buying a car. Mella will definitely have our business in the future. The dealership was clean and the coffee was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Mr. Hart, your satisfaction is our top priority. Thank you for taking the time to let us know how we did. Thanks again for the recommendation to Carmella and the team, and have an amazing day!

When I finally found the specific used car for which I

When I finally found the specific used car for which I was searching, it was in Charleston South Carolina at Rick Hendrick Chevrolet. Jazz in the dealership went out of their way to answer all my questions and make sure everything was lined up and ready to go when I flew in to finalize the purchase and drive back to Ohio. They are a professional and efficient operation and they have my highest recommendation!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Marco, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Charleston. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

Efficient and professional - ask for Jazz

I had to fly in from out of state so there were logistics to be coordinated. Jazz and the dealership went out of their way to ensure everything was lined up and ready to go for the big day. A very efficient and professional operation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

A+ experience

Alex was a true professional. The Hendrick group from top to bottom was exceptional. Couldn’t recommend this dealership more to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Mr. Clay, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Alex here at Rick Hendrick Chevrolet Charleston. We sincerely thank you for the positive review, and look forward to seeing you again soon!

A wonderful experience!

A wonderful experience! I would give the team at Hendrick Chevrolet 6 stars if it were possible. The kindness and caring for their clients is so evident at this dealership. From the gracious greeting at the front desk to the final delivery of my new Equinox, I can say the service and attention was excellent. Don Demuth and Tony Holmes handled this transaction for me and I appreciate their extra efforts to make it happen. It's refreshing to do business with this level of performance - Mr. Hendrick can be proud of his group here on Savannah Highway!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback and recommendation to Don, Tony and the team here on Savannah Hwy! We are humbled by your kind words. We sincerely value your business and look forward to your next visit! Have a great day!

Logan was our agent , so everything went well.

Logan was our agent , so everything went well. He was very nice and helpful. I really recommend ligan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Chelyhernandez04, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Logan and the team. Have a great day!

Each employee was patient and attentive.

Each employee was patient and attentive. They helped me find an amazing SUV that fits my family perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Camaroguy673, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Charleston. Thank you for this wonderful review!