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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Dale was great, and we are extremely pleased with our new

Dale was great, and we are extremely pleased with our new Tahoe! Thank you for helping make this happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jsnallen00, we are so happy to read such a great review about Dale and Rick Hendrick Chevrolet Charleston! If you have any further questions, please give us a call. We're always happy to help!

Very helpful and knowledge about vehicles.

Very helpful and knowledge about vehicles. Helped me find exactly what I was looking for. Also very handsome :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about Quinten and our team. We appreciate you taking the time to leave us this information about your recent visit. Take care!

Quinten was fantastic to work with.

Quinten was fantastic to work with. He was professional with his knowledge and helpfulness. He is definitely the only salesman that took the time to figure out which avenue was best for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jkh, we're glad you had such a wonderful experience with us! Thank you for taking the time to leave a review.

Thank you Jacqueline!

Thank you Jacqueline! You were very helpful and knowledgeable about your job and that made the very detailed process, of buying another car from Rick Hendrick Chevrolet, as seamless as possible. Take Care!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about Jacqueline and your experience with us. We sincerely value your business and look forward to your next visit!

Thanks Peter!

Best car buying experience! Call Peter for any purchase you need! New or used he was very helpful and knowledgeable on everything! Go to Rick Hendrick Chevy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jordan, we are very happy we could provide you with a positive experience! Thank you for leaving this awesome review!!

Alex DeFault and Tyler James were very helpful in my

Alex DeFault and Tyler James were very helpful in my purchase of a Jeep Wrangler. They went above and beyond to make my experience smooth and stress free. I was purchasing from out of state so it could have been very stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

C8 Corvette

Called in and had questions about the new Corvette, Jeremiah was able to answer all of them for me! Couldn't ask for a more knowledgeable salesperson to help guide me through the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you so much for your kind words, darmenmatt. We really appreciate you taking the time out to share your experience with us—and we agree, Jeremiah is truly top notch and we are proud to have him on our team! We also count ourselves lucky for customers like you. We look forward to working with you again in the future!

Jeremiah was able to help answer all of my questions over

Jeremiah was able to help answer all of my questions over the phone about the new C8 and how to get one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bob Adkison Great Job

Bob Adkinson did a spectacular job during my most recent truck buying experience. Quick and easy and helped me get the trade value amount I anticipated for my previous vehicle. Was extremely efficient in getting me signed and out the door. Will be coming here for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for taking the time to let us know how we did Bruce. We're happy you found Bob to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. We hope you have a great day!

I had a great buying experience this past Saturday.

I had a great buying experience this past Saturday. I was greeted by Jacqueline, I let her know vaguely what I was looking for and without much to go off of, she hit the nail on the head. If anyone is looking to buy a vehicle, I would recommend this dealership every time. Friendly service and a very enjoyable experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you. We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. Your 5 star review and compliments to Jacqueline are very much appreciated.