Reviews
Like the combinations of drinks and snacks for you in the
Like the combinations of drinks and snacks for you in the waiting area. Was very fast, didn't have to wait long
Like the combinations of drinks and snacks for you in the
Like the combinations of drinks and snacks for you in the waiting area. Was very fast, didn't have to wait long
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They have been helpful in providing me with my routine
They have been helpful in providing me with my routine maintenance service and answering my questions every month.
They have been helpful in providing me with my routine
They have been helpful in providing me with my routine maintenance service and answering my questions every month.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is great!
The service department is great! Every time I go get my car serviced they take care of every need!
The service department is great!
The service department is great! Every time I go get my car serviced they take care of every need!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I am writing to commend Juan for the truly exceptional
I am writing to commend Juan for the truly exceptional service I received today. From the moment I stepped through the front door, he immediately offered a warm greeting and proactively inquired about how he could assist me. He then demonstrated remarkable efficiency and expertise in guiding me through my request. Juan didn't just assist; he skillfully navigated the process, ensuring a smooth and successful resolution to the matter I had come in for. His professionalism, attentiveness, and positive attitude made a significant and memorable difference to my visit. I truly appreciate the outstanding support he provided.
I am writing to commend Juan for the truly exceptional
I am writing to commend Juan for the truly exceptional service I received today. From the moment I stepped through the front door, he immediately offered a warm greeting and proactively inquired about how he could assist me. He then demonstrated remarkable efficiency and expertise in guiding me through my request. Juan didn't just assist; he skillfully navigated the process, ensuring a smooth and successful resolution to the matter I had come in for. His professionalism, attentiveness, and positive attitude made a significant and memorable difference to my visit. I truly appreciate the outstanding support he provided.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Elena, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service!
Great service! Professional and fast compared to my old dealership. We recently moved to the area. Glad to know we have a reliable service center close by
Great service!
Great service! Professional and fast compared to my old dealership. We recently moved to the area. Glad to know we have a reliable service center close by
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Juan his good worker he do his job excellent his has good
Juan his good worker he do his job excellent his has good experience and friendly
Juan his good worker he do his job excellent his has good
Juan his good worker he do his job excellent his has good experience and friendly
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Juan here at Group 1 Ford of Rockwall! Please let us know if there is anything else we can do for you; we are more than happy to help!
They did a great job.
They did a great job. Great people to work with. Advisor was friendly, courteous and very helpfull. My only problem is why am I being charged $44 dollars for them to write up the repair order?
They did a great job.
They did a great job. Great people to work with. Advisor was friendly, courteous and very helpfull. My only problem is why am I being charged $44 dollars for them to write up the repair order?
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
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Dgghhyyttghhhygb veg cuff cvttvcv cynics cynics bunch buy
Dgghhyyttghhhygb veg cuff cvttvcv cynics cynics bunch buy x sect. I k l. Tx de.( hub u
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The reception, service, and delivery was professional and
The reception, service, and delivery was professional and fast. It enclosed a MPI video walk around prior to completion as well.
The reception, service, and delivery was professional and
The reception, service, and delivery was professional and fast. It enclosed a MPI video walk around prior to completion as well.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Fast, efficient and most important customer service was
Fast, efficient and most important customer service was impeccable. The mobile service shuttle guys were very polite and driven very cautious. I felt very safe.
Fast, efficient and most important customer service was
Fast, efficient and most important customer service was impeccable. The mobile service shuttle guys were very polite and driven very cautious. I felt very safe.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Stacey, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.