Reviews
Always get us in and out quickly for preventative maintenance. They are friendly whenever we're there!
Always get us in and out quickly for preventative maintenance. They are friendly whenever we're there!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were quick to get me scheduled for an appointment to fix my door and they took less than a week to fix them pricing is great also
They were quick to get me scheduled for an appointment to fix my door and they took less than a week to fix them pricing is great also
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Aaron, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I recently purchased a 2025 Ford Bronco and had a fantastic experience working with Cody Zilmer. From start to finish, he made the entire process smooth, stress-free, and actually enjoyable. Cody was knowledgeable without being pushy, took the time to answer all my questions, and made sure I understood every detail—from features and options to pricing and financing. What stood out most was his genuine approach; it never felt like a “sales pitch,” just someone who really wanted to help me find the right vehicle. He was also incredibly patient and responsive, keeping me updated and making sure everything was ready when I arrived. By the time I drove off in my Bronco, I felt confident I had made the right choice. If you’re in the market for a vehicle, I highly recommend asking for Cody Zilmer—you’ll be in great hands!
I recently purchased a 2025 Ford Bronco and had a fantastic experience working with Cody Zilmer. From start to finish, he made the entire process smooth, stress-free, and actually enjoyable. Cody was knowledgeable without being pushy, took the time to answer all my questions, and made sure I understood every detail—from features and options to pricing and financing. What stood out most was his genuine approach; it never felt like a “sales pitch,” just someone who really wanted to help me find the right vehicle. He was also incredibly patient and responsive, keeping me updated and making sure everything was ready when I arrived. By the time I drove off in my Bronco, I felt confident I had made the right choice. If you’re in the market for a vehicle, I highly recommend asking for Cody Zilmer—you’ll be in great hands!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Samantha, thank you for your kind review; we are happy to pass along your comments to Cody here at Group 1 Ford of Rockwall! Feel free to reach out to us if you need anything. Have a wonderful day.
Fast, friendly, and professional. Waiting room clean, with plenty of seating, and fresh brewed coffee always on tap.
Fast, friendly, and professional. Waiting room clean, with plenty of seating, and fresh brewed coffee always on tap.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
2017 kia sportage cash paid nearly 12k at the time salesman told me the car is Flawless zero issue went to do oil change and the technician vehicle has no oil turns out it had an excessive oil consumption never disclosed by the dealership it becomes a nightmare i have to a quarter of oil every 2 weeks I've reached out to the dealership they never returned my email or show willingness to rectify the issue.
2017 kia sportage cash paid nearly 12k at the time salesman told me the car is Flawless zero issue went to do oil change and the technician vehicle has no oil turns out it had an excessive oil consumption never disclosed by the dealership it becomes a nightmare i have to a quarter of oil every 2 weeks I've reached out to the dealership they never returned my email or show willingness to rectify the issue.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Ford gave us good assistance. The wait wasn’t bad at all. Loved the video they sent me about my car.
Ford gave us good assistance. The wait wasn’t bad at all. Loved the video they sent me about my car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marisol, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
We made an appointment for oil change and it was a friendly and fast service. We will definitely go there for all of our service issues.
We made an appointment for oil change and it was a friendly and fast service. We will definitely go there for all of our service issues.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Byron, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Good fifteen words fifteen words fifteen words now I think I will change my ranking.
Good fifteen words fifteen words fifteen words now I think I will change my ranking.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Set appointment. My service advisor Merri handled my needs. In and out quickly and totally satisfied.
Set appointment. My service advisor Merri handled my needs. In and out quickly and totally satisfied.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Customer service friendly,and professional,vehicle inventory great, nice clean facility, definitely would recommend to a friend!
Customer service friendly,and professional,vehicle inventory great, nice clean facility, definitely would recommend to a friend!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!