Reviews
Great culture and good customer experience.
Great culture and good customer experience. Only concern was how long we had to wait. I’d do business with them again.
Great culture and good customer experience.
Great culture and good customer experience. Only concern was how long we had to wait. I’d do business with them again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Group 1 always has great customer service with speedy
Group 1 always has great customer service with speedy turnaround times in all situations! 10/10 Recommend!
Group 1 always has great customer service with speedy
Group 1 always has great customer service with speedy turnaround times in all situations! 10/10 Recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service was a plus.
Great customer service was a plus. Keep me updated on service thing to know of upcoming appointments.
Great customer service was a plus.
Great customer service was a plus. Keep me updated on service thing to know of upcoming appointments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It?
It?s always easy at Group 1 Ford Rockwall. They got me in and out. Great service as always. If you want great care this is the place.
It?
It?s always easy at Group 1 Ford Rockwall. They got me in and out. Great service as always. If you want great care this is the place.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Juan and his team got me in and out and set up for my oil
Juan and his team got me in and out and set up for my oil change fantastic Service great people highly recommend them
Juan and his team got me in and out and set up for my oil
Juan and his team got me in and out and set up for my oil change fantastic Service great people highly recommend them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always service my Ford at Group 1 Ford.
I always service my Ford at Group 1 Ford. The staff is friendly and they always point out service that is due to keep it running.
I always service my Ford at Group 1 Ford.
I always service my Ford at Group 1 Ford. The staff is friendly and they always point out service that is due to keep it running.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Timothy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
They were great.
They were great. We most a lot over the phone. The had everything ready for when we could to the dealership. Love my new Bronco.
They were great.
They were great. We most a lot over the phone. The had everything ready for when we could to the dealership. Love my new Bronco.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Kris did a great job and was very friendly.
Kris did a great job and was very friendly. Service was pretty fast. Coffee was hot and free. TV was on. They only tried to upsell with a couple of filters.
Kris did a great job and was very friendly.
Kris did a great job and was very friendly. Service was pretty fast. Coffee was hot and free. TV was on. They only tried to upsell with a couple of filters.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Oscar the service department representative was timely in
Oscar the service department representative was timely in helping me check in. Oscar was helpful, in the diagnosis of my engine light being on . He was polite, responsive and professional .
Oscar the service department representative was timely in
Oscar the service department representative was timely in helping me check in. Oscar was helpful, in the diagnosis of my engine light being on . He was polite, responsive and professional .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Janice, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
10/10 would recommend to family/friends!
10/10 would recommend to family/friends! Group 1 puts their customers first and always have speedy turnaround times around times whether it?s buying a vehicle or servicing one.
10/10 would recommend to family/friends!
10/10 would recommend to family/friends! Group 1 puts their customers first and always have speedy turnaround times around times whether it?s buying a vehicle or servicing one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joey, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!