Reviews
Larry went overboard to help me secure a New Ford Transit
Larry went overboard to help me secure a New Ford Transit for our Service Business! He was able to help us get our Van Upfitted and ready to put into service. Thank you Larry!
Larry went overboard to help me secure a New Ford Transit
Larry went overboard to help me secure a New Ford Transit for our Service Business! He was able to help us get our Van Upfitted and ready to put into service. Thank you Larry!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lowghan Tufford is an amazing salesman.
Lowghan Tufford is an amazing salesman. Truly takes care of his customers and knows his business. I will recommend him to anyone that needs a vehicle
Lowghan Tufford is an amazing salesman.
Lowghan Tufford is an amazing salesman. Truly takes care of his customers and knows his business. I will recommend him to anyone that needs a vehicle
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good selection of used and new vehicles.
Good selection of used and new vehicles. Helped me decide between new/used without being pushy. They laid out the benefits and pricing of both. Customer service was great. Excellent communication. Transparent pricing that was competitive to other dealers in the area.
Good selection of used and new vehicles.
Good selection of used and new vehicles. Helped me decide between new/used without being pushy. They laid out the benefits and pricing of both. Customer service was great. Excellent communication. Transparent pricing that was competitive to other dealers in the area.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was in and out in a quick minute with only one issue.
I was in and out in a quick minute with only one issue. I had oily hand prints on the truck and oil droplets on the bumper. My service writer was very helpful and kept me up to date. I arrived and he jumped up and took care of me. I have now gotten home and am seeing oil on my garage floor. Monitoring that to see if there is an issue as I have never had this before.
I was in and out in a quick minute with only one issue.
I was in and out in a quick minute with only one issue. I had oily hand prints on the truck and oil droplets on the bumper. My service writer was very helpful and kept me up to date. I arrived and he jumped up and took care of me. I have now gotten home and am seeing oil on my garage floor. Monitoring that to see if there is an issue as I have never had this before.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fair trade in value.
Fair trade in value. Competitive pricing on Oreos ed. Great selection. Easy process. Buying made easy with great customer service.
Fair trade in value.
Fair trade in value. Competitive pricing on Oreos ed. Great selection. Easy process. Buying made easy with great customer service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The mechanic who came out was awesome had my software
The mechanic who came out was awesome had my software updated in no time answered some questions I asked and very courteous
The mechanic who came out was awesome had my software
The mechanic who came out was awesome had my software updated in no time answered some questions I asked and very courteous
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
We get excellent service at Rockwall Ford.
We get excellent service at Rockwall Ford. My Service Advisor, Clayton Walter, was very professional and courteous. He an asset to this organization.
We get excellent service at Rockwall Ford.
We get excellent service at Rockwall Ford. My Service Advisor, Clayton Walter, was very professional and courteous. He an asset to this organization.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I just purchased my 5th vehicle from Group 1 Ford in
I just purchased my 5th vehicle from Group 1 Ford in Rockwall, TX. I am amazed each time at how easy they make it and how they treat me like family. Customer for life here!
I just purchased my 5th vehicle from Group 1 Ford in
I just purchased my 5th vehicle from Group 1 Ford in Rockwall, TX. I am amazed each time at how easy they make it and how they treat me like family. Customer for life here!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chris, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Everyone at Group 1 was very kind, informative, and
Everyone at Group 1 was very kind, informative, and patient. I loved my experience with them.
Everyone at Group 1 was very kind, informative, and
Everyone at Group 1 was very kind, informative, and patient. I loved my experience with them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Brought my vehicle in for service and confident the
Brought my vehicle in for service and confident the dealer only performs what is necessary, they do not force you to do anything that is not needed. The video report represents the dealer?s honesty that they reviewed and performed the repairs as needed.
Brought my vehicle in for service and confident the
Brought my vehicle in for service and confident the dealer only performs what is necessary, they do not force you to do anything that is not needed. The video report represents the dealer?s honesty that they reviewed and performed the repairs as needed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brenda, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!