Reviews
The technician over filled my oil again.
The technician over filled my oil again. This is the 4th or more times this has been done. I would recommend this service center providing they stop thes foul ups that have happened so many times.
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- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
A great place to do business Friendly and helpful team
A great place to do business Friendly and helpful team makes doing business very enjoyable
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgeable sales personnel and efficient admin
Knowledgeable sales personnel and efficient admin process. Hands down best auto purchase ever experienced. Issues addressed, no pressure, seamless transition out of trade in into new truck. Slick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Obi was absolutely amazing and customer service was top
Obi was absolutely amazing and customer service was top tier from the initial phone call until the end of my appointment!....
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! If you ever need help, just give us a call. Happy motoring!
They did great scheduling my vehicle for service and
They did great scheduling my vehicle for service and serviced my vehicle in a timely fashion.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
My advisor was very helpful, communicated well, and
My advisor was very helpful, communicated well, and really made it seem like he genuinely was there to help me and it just another transaction. That's the type of service more businesses should have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great dealership!
Great dealership! All the staff I have worked with are very friendly and awesome to deal with. From buying a vehicle to service they actually listen and don’t try to jerk you around. As a woman, it’s great to see a dealership that doesn’t talk down to me or trick me. I have bought two vehicles from them and it was a great experience every time. Service department is great and communicates well. I highly recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Stopped by AutoNation Ford Frisco for oil change.
Stopped by AutoNation Ford Frisco for oil change. My F150 was ready when promised. No surprises. Lorraine knows how to take care of her customers. Very pleased with the service I received.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They post one price online and don’t tell you about the
They post one price online and don’t tell you about the thousands of dollars they do add ons nobody wants. I believe that’s bad advertising.Tried to deliver a vehicle that wasn’t even ready, wheel caps not installed, missing antenna, tires under inflated triggering flat tire sensors Never again will I go there
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5523 to discuss what we can do to help.
Service agent Gage went above and beyond to make sure my
Service agent Gage went above and beyond to make sure my experience was World Class.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase