Reviews
Write a reviewKeep up the good work!
As always, excellent or " par for the course " with you guys. I feel very comfortable having my F - 150 looked after by the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our staff are always ready to be of service. We pride ourselves in delivering excellent customer service. We look forward to seeing you during your next routine visit. Feel free to stop by anytime!
Got to go again!
Had a key made and now an existing key will not crank the car! Got to make another trip to the dealer...not good! Plus, prices are high!!! I'd go somewhere else!
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience. I am sorry that we did not get it right the first time. Please make an internet inquiry so that I can address the issue with our service department manager and make things for you. We pride ourselves in delivering excellent customer service. Please leave a brief description in the comment box when you submit the inquiry. I will make sure we get it right this time around. Looking forward to seeing you soon!
2011 Platiinum 150 truck
Bob Franklin was friendly and very helpful in resolving the issue with my truck bed cover. Got me in and out quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience here at Ernest McCarty Ford. Bob and the rest of the team pride themselves in delivering excellent customer service. We looking forward to taking care of your vehicle needs.
sales manager
Staff was very friendly and helpful. service was fast and complete.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our friendly staff are always available to answer any questions that you may have. We pride ourselves in delivering excellent customer service. Looking forward to seeing you for your next service visit.
Great Service
Kelly is wonderful! Always takes care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great visit
Everything was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr.
2011 Ford F-150, bought new. Service was excellent, as always; service staff discovered that what I thought was a major issue was a far more easily resolved problem. Saved me money and anxiety. High praises to the folks at Ernest McCarty!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. We pride ourselves in delivering excellent customer service. Our staff is always available to advise, assist and service your vehicle's needs. Looking forward to seeing you on your next visit.
Miss
I purchased a Ford Escape S and the service and staff were very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience. We are excited that you choose Ernest McCarty Ford when in search for a vehicle. Our Quick Lane department look forward to taking care of all of your service needs. Our home is your home. Looking forward to seeing you soon!
Quick Lane Service
In quickly and serviced turned in a reasonable period of time. About 1.5 hours If that "survey terms of service" is apparently optional then how come the check mark is required?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. We pride ourselves in delivering excellent customer service. Getting your vehicle in and out in a timely manner is very important to us. Our friendly staff look forward to taking care of your vehicle needs.
Thorough Service
Like the new showroom! Thanks for making me feel at home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. We love our new showroom and wanted to make it feel like home for you. Feel free to stop by at any time. Our friendly staff are always available to assist you in any way.