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Arnold-Baker Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Absolutely love my new 2500hd! Working with Travis and Amy was a great experience. Very pleasant, simple, stress-free and friendly dealership. I will definitely be making the 3 hour trip back for my next Chevrolet purchase.

Absolutely love my new 2500hd! Working with Travis and Amy was a great experience. Very pleasant, simple, stress-free and friendly dealership. I will definitely be making the 3 hour trip back for my next Chevrolet purchase.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We had a problem with our Chevy truck. The service department was very helpful in explaining what was wrong and how to correct it. Awesome staff. Thanks.

We had a problem with our Chevy truck. The service department was very helpful in explaining what was wrong and how to correct it. Awesome staff. Thanks.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Drove from Houston to Arkansas (about 5 1/2 hours) and bought a new Chev Equinox from them. Worked with both the dealer himself (Jimmy) and his son (Travis). Papers signed with the finance lady, Amy! Wish every dealership in the US had people like this. Wonderful people to work with!!! You don't find people like this at most dealerships!

Drove from Houston to Arkansas (about 5 1/2 hours) and bought a new Chev Equinox from them. Worked with both the dealer himself (Jimmy) and his son (Travis). Papers signed with the finance lady, Amy! Wish every dealership in the US had people like this. Wonderful people to work with!!! You don't find people like this at most dealerships!

Rating breakdown (out of 5):
Customer service
—
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Robert made this a Nice buying experience and is honest forthright and pleasant to talk with.

Robert made this a Nice buying experience and is honest forthright and pleasant to talk with.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
—
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for shopping with us! It is always a pleasure to deal with good down to earth people!

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I was shopping for a new Chevrolet and found just what I wanted at Arnold Baker. The sales person was very friendly and helpful as I made a decision on my purchase. All of the other people that helped me through the process made this a pleasant experience. I am very happy with my new Malibu!

I was shopping for a new Chevrolet and found just what I wanted at Arnold Baker. The sales person was very friendly and helpful as I made a decision on my purchase. All of the other people that helped me through the process made this a pleasant experience. I am very happy with my new Malibu!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for shopping with us .

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When I went looking for a used car, I never dreamed that I could afford one this new. With the help of the finance staff, I was advised on how to get the best bang for my buck. They walked me through the steps all the way and made it quick and painless! Visit Arnold-Baker Chevrolet to see all of your options! The staff is helpful and kind.

When I went looking for a used car, I never dreamed that I could afford one this new. With the help of the finance staff, I was advised on how to get the best bang for my buck. They walked me through the steps all the way and made it quick and painless! Visit Arnold-Baker Chevrolet to see all of your options! The staff is helpful and kind.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for doing buisness with us and the nice review .

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Don't let the small town or dealership fool you, the deals are in Magnolia. They offer a nice selection of quality used cars with low mileage. Their price was significantly comparably lower than any else we saw on the internet. Prior to driving out, we negotiated the car price assuming everything was a stated on the website. No surprises were noted as all was as stated. It was the easiest and most hassle free car buying experience ever. Thusly, the next time we are in the market for another vehicle, ABC will be our first look. In addition, the GM Certified Program was a no-brainer as well as it added another 12 mo/12,000 mile to the already standard 36 mo/ 36,000 mile bumper-to-bumper warranty. Thanks Paul and ABC for a wonderful experience.

Don't let the small town or dealership fool you, the deals are in Magnolia. They offer a nice selection of quality used cars with low mileage. Their price was significantly comparably lower than any else we saw on the internet. Prior to driving out, we negotiated the car price assuming everything was a stated on the website. No surprises were noted as all was as stated. It was the easiest and most hassle free car buying experience ever. Thusly, the next time we are in the market for another vehicle, ABC will be our first look. In addition, the GM Certified Program was a no-brainer as well as it added another 12 mo/12,000 mile to the already standard 36 mo/ 36,000 mile bumper-to-bumper warranty. Thanks Paul and ABC for a wonderful experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
3.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the nice review .

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I found a car that I was interested in on Cars.com. I called and talked to Paul 2 or 3 times during the week. Very, very nice person. He answered all my questions. My Daughter and I drove to Magnolia Saturday, expecting to meet Paul and to see and drive the car. Paul was off but Rick was there and he was great, too. It was a great experiance doing buisness with Paul, Rick and Amy, too. I love my car! (still haven't figured out how to work everything)

I found a car that I was interested in on Cars.com. I called and talked to Paul 2 or 3 times during the week. Very, very nice person. He answered all my questions. My Daughter and I drove to Magnolia Saturday, expecting to meet Paul and to see and drive the car. Paul was off but Rick was there and he was great, too. It was a great experiance doing buisness with Paul, Rick and Amy, too. I love my car! (still haven't figured out how to work everything)

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Donna for your business and the nice review .

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I have purchased a 1999 gmc 2500 crew cab from them 7 years ago and had no problems with it. It now has 410K miles and still going but i have chosen to get a smaller truck for every day local use now and was very pleased with the service that I recieved again. Great salesmen every time I called them!

I have purchased a 1999 gmc 2500 crew cab from them 7 years ago and had no problems with it. It now has 410K miles and still going but i have chosen to get a smaller truck for every day local use now and was very pleased with the service that I recieved again. Great salesmen every time I called them!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for shopping with us ,and the nice review .

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Went to pick-up a 2010 Camaro SS. They provided me with Carfax and promised how good of a car it was. Got it home, had been painted all the way around, new glass throughout. Took it to a local body shop and they recomended getting my money back, the owner gave me the run-a-round but eventually gave me my $$$ back, which shows they knew they were at fault. If you decide to shop here, be sure and have someone look it over carefully before you make up your mind.

Went to pick-up a 2010 Camaro SS. They provided me with Carfax and promised how good of a car it was. Got it home, had been painted all the way around, new glass throughout. Took it to a local body shop and they recomended getting my money back, the owner gave me the run-a-round but eventually gave me my $$$ back, which shows they knew they were at fault. If you decide to shop here, be sure and have someone look it over carefully before you make up your mind.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

My response on thIs deal ,facts ,1 the cars glass had not been replaced ,2 it had a clean car fax ,3 the customer saw that it had been painted on but still took the car home anyway ,it had not been painted all the way around ,he is a car broker and when his customer found out that it had some paint work done he did not want it,i took the car back because it was a nice car and that it would resell ,which it has and the customer is very pleased.

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