Reviews
Always have a great experience at the dealership.
Always have a great experience at the dealership. All employees in the service department are very professional and friendly. Very glad I chose Med Center Mazda to purchase my Mazda 3.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealer is great I really enjoyed talked to fred and
The dealer is great I really enjoyed talked to fred and his supervisor thank you guys for everything
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joey Chance deserves an award for excellence in customer
Joey Chance deserves an award for excellence in customer service. Thank you Joey for everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've been coming here for 2 years and I have always been
I've been coming here for 2 years and I have always been treated with respect
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We visited back in August for a issue with our car, a
We visited back in August for a issue with our car, a loud noise. After 2 diagnosis and repairs, the noise has returned. A now total of 2 miss diagnosis. I tried to call for about 2 weeks now. Out of 8 phone calls to Mazda, only 1 time was I able to leave a message. I have still not received a call back. Sad to say that we are moving on from Med Center Mazda and even the Mazda brand entirely since Med Center is the only Mazda dealership in the Bham area.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Tony, We’re very sorry to hear about your experience and the frustration you’ve faced with both the repair process and the difficulty reaching our team. Your feedback is very important to us, and we’d like the chance to review what happened, so we can address it properly with our service team. Please contact our Service Manager directly at tstratton@medcentermazda.com, so we can work toward a resolution. While we understand your frustration, we do hope to regain your trust and show you the level of service our customers deserve.
Tyler was very informative on what was wrong with my car.
Tyler was very informative on what was wrong with my car. He actually showed what was wrong wirh it instead of saying what was wrong with it. He got my car sounding like a car again. I highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very professional and very prompt.
They were very professional and very prompt. I especially want to mention Mrs. Cindy, she was very helpful and I would definitely recommend anyone who wants to come here or has any trepidation to speak with her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience buying my new Mazda CX-50 here.
Had a great experience buying my new Mazda CX-50 here. The team was friendly, helpful, and made the process quick and easy. Big thanks to Tony Blackwell for going above and beyond highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the most fun I’ve ever had buyingva new vehicle.
This was the most fun I’ve ever had buyingva new vehicle. Will was wonderful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was our First Service since buying the car.
This was our First Service since buying the car. We were able to get the time we wanted and it the service was completed timely.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair