Med Center Mazda

I find the Service Department to be unfriendly. My mere presence seems to annoy them.

It cares about selling vehicles. It does not care about taking care of customers or being considerate with customers' time. I have bought two vehicles over 13 years. The results were the same for both. The buying experience was ok. The service sucks and the customer service is worse. It is obvious that this dealership does not value its customers loyalty or time. I have sat and waited for service on my vehicle many times. Two hours for an oil change and tire rotation is the norm. I have waited as long as 3 and 1/2 hours before. Even then I had to get the manager on duty to speed the process up. I have one more prepaid scheduled maintenance session. After that I will not be spending any more money with this entity. Also, if you sell a warranty to someone PLEASE BE WILLING TO SERVICE THE VEHICLE YOURSELF OR ARRANGE FOR IT TO BE SENT TO A QUALIFIED SHOP! Do not allow your "service advisors" to try to talk the customer into taking it to a different dealership simply because you do not want to deal with the hassle of transport. This is not taking of someone. It is running them away from your business and losing money in the process.

The James Hobbs and his team at this dealership is always provide excellent and professional customer service.

This was one of the easiest smooth purchases I have made. No onenwas trying to push into buying anything or purchasing anything extra while signing the paperwork.

We live in Oxford and have to take off a day of work to only come on week days. Open on Saturdays!!!. We drive a long way to have our cars serviced by you. Thinking about trading our Mazda’s in to a closer car dealer near us.

The dealership is always clean, neat and welcoming. I like the snacks and beverages. I've always had a great experience with the service department.

I never have a problem when I come in always quick service or he puts me in a loner!

Billy went over and above anything I have seen I a dealer. He was honest, responsive, pleasant and extremely helpful! Phenomenal experience!

We were able to try out a used, late model car with no pressure. We visited a week later and reasonably negotiated a fair price on a new car of the same model. The sales and finance staff were straightforward to deal with. We would go back.

Bought a used Ford Ranger from them. Very good buying experience. My salesperson, Will, was very professional. No high pressure sales tactics like you see at some dealerships. I would highly recommend them!