Reviews
Best collision center I’ve experienced in my nearly 70
Best collision center I’ve experienced in my nearly 70 years. Knowledgeable and friendly staff, good work and clean suv when I picked it up. Would use again if ever the need arises again.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My technician went above and beyond to help me.
My technician went above and beyond to help me. He was easy to work with and answered all my questions thoroughly and promptly
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is our second Mazda that we purchased from Med Center
It is our second Mazda that we purchased from Med Center in the last two years, and both times we had great experience. I rate Mark Cooley 10 out of 10.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wait was too long but the service was good.
Wait was too long but the service was good. I waited over two hours for an oil change that was a scheduled event.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback—we’re glad to hear you were satisfied with the service overall. That said, we understand how frustrating it can be to wait longer than expected for a scheduled oil change, and we apologize for the delay. Our team is continually working to improve efficiency without compromising the quality of care our customers deserve. Feedback like yours is invaluable in helping us identify where we can do better, and we’ll be reviewing this experience to help ensure smoother visits moving forward. If you’d like to discuss your concerns further, please feel free to reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. We appreciate you bringing this to our attention and look forward to providing a better experience next time.
We called service center many times, but phone was always
We called service center many times, but phone was always busy not one answer. James responded with text messages. So I was able to contact him back to know what was going on with my car.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Easy and convenient The early appointment was convenient.
Easy and convenient The early appointment was convenient. The check-in and check-out process was simple and easy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wet professional, fast and super nice Bathrooms very
Wet professional, fast and super nice Bathrooms very clean as well as the waiting area.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don't try and feast the orange sikken, for that is
Don't try and feast the orange sikken, for that is impossible. Instead, try and realize the truth: THERE IS NO ORANGE SIKKEN.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good deal ship.
Very good deal ship. It took to long for oil change and service check up.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
You all provide good service at a high price I like that
You all provide good service at a high price I like that you all send a video to let customers know the car status.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
