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Med Center Mazda

(3,762 reviews)
Visit Med Center Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (205) 578-3377 (205) 578-3377
Used (205) 578-3351 (205) 578-3351
Service (205) 578-3368 (205) 578-3368

Reviews

(3,762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Med Center Mazda from DealerRater.

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Best collision center I’ve experienced in my nearly 70

Best collision center I’ve experienced in my nearly 70 years. Knowledgeable and friendly staff, good work and clean suv when I picked it up. Would use again if ever the need arises again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My technician went above and beyond to help me.

My technician went above and beyond to help me. He was easy to work with and answered all my questions thoroughly and promptly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It is our second Mazda that we purchased from Med Center

It is our second Mazda that we purchased from Med Center in the last two years, and both times we had great experience. I rate Mark Cooley 10 out of 10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wait was too long but the service was good.

Wait was too long but the service was good. I waited over two hours for an oil change that was a scheduled event.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback—we’re glad to hear you were satisfied with the service overall. That said, we understand how frustrating it can be to wait longer than expected for a scheduled oil change, and we apologize for the delay. Our team is continually working to improve efficiency without compromising the quality of care our customers deserve. Feedback like yours is invaluable in helping us identify where we can do better, and we’ll be reviewing this experience to help ensure smoother visits moving forward. If you’d like to discuss your concerns further, please feel free to reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. We appreciate you bringing this to our attention and look forward to providing a better experience next time.

We called service center many times, but phone was always

We called service center many times, but phone was always busy not one answer. James responded with text messages. So I was able to contact him back to know what was going on with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy and convenient The early appointment was convenient.

Easy and convenient The early appointment was convenient. The check-in and check-out process was simple and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wet professional, fast and super nice Bathrooms very

Wet professional, fast and super nice Bathrooms very clean as well as the waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Don't try and feast the orange sikken, for that is

Don't try and feast the orange sikken, for that is impossible. Instead, try and realize the truth: THERE IS NO ORANGE SIKKEN.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good deal ship.

Very good deal ship. It took to long for oil change and service check up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

You all provide good service at a high price I like that

You all provide good service at a high price I like that you all send a video to let customers know the car status.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.