Med Center Mazda

Very professional from drop off to pick up. Replaced battery, under warranty without any problems.

Good, courteous, attentive customer service. Timely service, warm and clean waiting area and a variety of snacks!

I love this dealership but my current experience with service has been less than stellar. Signing up online for appointment I was told I did not do it correctly ok I take that but it happened again when the service people signed up. Maybe I didn’t do it wrong? Yes when I looked at the text with the appointment it was not the date I signed up for. Could there be a glitch in the system sure. Don’t turn me away 2 times when I have driven 45 minutes to get to you. With previous service experiences both at Mazda and other dealerships I was met in the bay. Not here by the guy who was there when my husband drove up. I have an info light coming up and after inspection they said we don’t find it. However it has come up on 3 days since. My tires were low the first visit and they were still low after inspection. I had to go elsewhere to fill. I have been the owner of 5 Mazdas with no problems but if the service continues to be like this despite having the best salesman ever in Joey Chance I will not own another. We did speak with people at the dealership and were accommodated after the second visit but not before being turned away by the guy at the desk

friendly , knows product line , answers all questions .... very customer focused hopefully the service department will be the same !

Anthony and the rest of the team were patient and helpful working through the process of purchasing two cars simultaneously, including helping us find the best financial solution.

Great experience all around. Personnel were cordial, knowledgeable, efficient. I believe that sums it up.

The Service was as expected: good and kind The waiting room is comfortable, and it has various snacks and drinks. I am waiting for Mr. James’s answer about an issue by car showed after the med service on January 21/25

Everyone working within the dealership is professional and courteous. Second Mazda purchased there in the past two months. Both were great experiences.

They were very timely in letting me know when to come and how long it would take for the updates to be made to my vehicle.

Experience was good. I was very disappointed that FOX news(not local Fox channel) was playing in the waiting area. I would have preferred a game or HGTV, etc -whatever. I did say something and they(manager) said customers have control of the channel. Manager was nice about the whole thing. I was still disappointed. Grateful I took earbuds and tried to tune it out. I think the dealership should remain a neutral non political environment. But, overall experience was good. (Joey Chance was my salesman a year ago or more and he was tremendous!)