Med Center Mazda

Payed around 3000.00 to have my car worked on and the check engine light came back on about 30 minutes after leaving service department. Called the service department about check engine light to get it back in and as usual you have to leave a message and have not received a call back as of today. Also had the oil changed on the same visit and noticed oil in the driveway the next morning after moving car. After looking to find out where the oil was coming from I noticed an EXCESSIVE amount of oil had been spilled on top of the motor and it appears no one attempted to clean it up and just put the plastic cover back over the top of motor. They also had to remove the intake and I noticed a hose clamp not install back a hose. I'm deeply concerned that something was not properly done and that is why the check engine light came back on. Also noticed a missing top motor mount nut I guess from the previous work done when the defected head was removed and replaced. I have great concerns of what else was not properly done on this car from this last visit. No one else has worked on the engine except Mazda.

Whoever worked on our car put too much oil in and we had to return due to heavy black smoking. Such an inconvenience and could have been very dangerous for our teenager. Your workers need to pay attention to details. They did give us a free oil change for next time.

Sales rep and financing were both patient and helpful. Great experience and a great power train warranty that was the reason we bought new from Mazda.

Everyone was very helpful and super nice. It was the easiest car buying experience I’ve ever had.

About as easy and seamless process as possible. Oil change was completed in about an hour.

I had a great experience with Med Center Mazda. I was shown exactly what I came in to see and was in and out within an hour and a half when I decided to purchase!

I think 2.5 hours for an oil change and tire rotation is too long, especially when I have an appointment.

I always get good service here. My wait was a bit longer than usual, but everything was taken care of.

THIS IS THE MOST UNFRIENDLY DEALERSHIP THAT I'VE PATRONIZED IN BIRMINGHAM. IT'S A SHAME THAT IT'S THE ONLY MAZDA DEALER IN BIRMINGHAM. THEY NEED A SERIOUS LESSON IN CUSTOMER CARE FROM TOWN AND COUNTRY FORD, OR SERRA HYUNDAI IN TRUSSVILLE.

We were treated very well by the sales staff, receptionist, and finance department. Our salesperson, Mark Cooley, was exceptional. He was very thorough in describing the features available on each model. He took very good care of us!