Reviews
I made an appointment for the spring special (oil change
I made an appointment for the spring special (oil change and tire rotation, etc). They were right on time with my appointment and very informative throughout the service. And...it didn't take long.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, courteous, knowledgeable ans effective .
Friendly, courteous, knowledgeable ans effective ...In their dealing with their customers. It's reassuring that my vehicle is carefully maintained by Med Center Mazda
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department fixed my issue while one of the
The service department fixed my issue while one of the salesmen (Brian) answered all my questions about the cx-9 hybrid. He was also able to get me a vehicle to drive while the service dept. was repairing my vehicle. Everyone was super nice and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service!
Excellent service! Very thorough in doing the 80k mile check on my car. Great space to have to wait for your car to be worked on too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very organized and efficient.
Very organized and efficient. They were though and explained everything very well. They are also convenient to my house.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was greeted warmly & professionally by James and other
I was greeted warmly & professionally by James and other service team members. However I did have to return to the dealership because the glove box was left open (without bringing it to my attention). DJ went in and secured the filter after the tech (Chris sent the video) left the glove box unclose-able. I can only hope he actually did change the oil & properly at that.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We're glad to hear that James and the team were professional during your visit. However, we apologize for any oversight with the glove box and appreciate you bringing it to our attention. To ensure your complete satisfaction, we would be happy to discuss the service performed on your vehicle in more detail. At your earliest leisure, please contact Chris Martin, our General Manager, at cmartin@medcentermazda.com so that he can assist you and address any further questions or concerns you may have. We appreciate your time.
Kept me updated with maintenance steps.
Kept me updated with maintenance steps. Courteous. Pleased with my experience and will continue to use dealership for maintenance
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took the vehicle immediately.
Took the vehicle immediately. Followed up with video inspection. Very efficient Everyone that I dealt with was extremely professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DJ and Cindy need a raise.
DJ and Cindy need a raise. They are superior. We were very pleased and will always ask for DJ in service and Cindy if we need a car to drive while ours is being kept for extended service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Forrest, thank you so much for your kind words! We are thrilled to hear that DJ and Cindy provided you with superior service. We will be sure to pass along your feedback to them. We look forward to serving you again in the future!
Na Have confidence that the work done would be correct.
Na Have confidence that the work done would be correct. Because of this. I will always bring my car back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We're thrilled to hear that you have confidence in our work, and we appreciate your loyalty. We look forward to continuing to provide you with top-notch service for your car in the future. See you next time!