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Med Center Mazda

(3,767 reviews)
Visit Med Center Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (205) 578-3377 (205) 578-3377
Used (205) 578-3351 (205) 578-3351
Service (205) 578-3368 (205) 578-3368

Reviews

(3,767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Med Center Mazda from DealerRater.

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The vehicle looks like it was never hit.

The vehicle looks like it was never hit. I think the screen is messed up now

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great communication and wonderful assistance with using a

Great communication and wonderful assistance with using a 3rd party warranty company for a car I had just bought elsewhere. Had me fixed up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a good experience when I go there whether it's for

Always a good experience when I go there whether it's for service or for purchase of a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Made purchase of vehicle easy and enjoyable.

Made purchase of vehicle easy and enjoyable. This is the second vehicle I have purchased from Med Center Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I got an oil change.

I got an oil change. With that service, I was supposed to get a detailed inspection, with a link where I could review that inspection. I did not get that link. I texted the service writer, and asked about it. He said ' everything was fine'. While that may be correct, it was NOT what I was supposed to receive. Last service for me at Med Center Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We apologize for the oversight and any inconvenience caused during your recent visit. We strive to provide top-notch service, including the detailed inspection with a review link. We would like to turn things around for you and personally assist you further. At your earliest leisure, please contact Chris Martin, our General Manager, at cmartin@medcentermazda.com. We appreciate your feedback and hope to regain your trust.

Clean, fast and courteous Dealership is very nice,

Clean, fast and courteous Dealership is very nice, customer service is very good! Also very informative about the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very straightforward and low pressure.

Very straightforward and low pressure. Made me feel confident about my purchase and got me a great APR.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great except the lady was trying to charge us when we

Great except the lady was trying to charge us when we were on a plan. She argued with us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very easy to select the car I wanted, dealer agreed to my

Very easy to select the car I wanted, dealer agreed to my trade in value, price of the car I wanted buy without any unnecessary add on prices. They had the car ready and correct paperwork prepared the next morning when I arrived

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Convenient, very organized, informative and great people

Convenient, very organized, informative and great people to work with They are the best in shelby County as far as I am concerned great job on my truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.