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Audi Chandler

(384 reviews)
Visit Audi Chandler
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 11:00am–5:00pm Closed
New (877) 516-6211 (877) 516-6211
Used (888) 554-3213 (888) 554-3213
Service (877) 852-8309 (877) 852-8309

Reviews

(384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Chandler from DealerRater.

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Jessica Lancaster my service advisor at Audi is amazing!

Jessica Lancaster my service advisor at Audi is amazing! She takes the time to make sure my experience is always great whether it be for a big service or just an oil change. I highly recommend anyone with an Audi to go to Chandler and see her!

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  • Overall experience 5.0
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Jessica in service is an absolute joy to work with.

Jessica in service is an absolute joy to work with. Everything is done correctly and on-time. I have dealers closer to me but don't mine traveling the extra distance to have Jessica take care of my vehicle. Dependable

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  • Overall experience 5.0
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Great service here at Audi Chandler.

Great service here at Audi Chandler. Elias in sales was very thorough answering all my questions. I felt zero pressure and genuinely felt he cared about just finding me the perfect vehicle. All around I had a great experience. I would also like to mention Layth in the service department. He has been extremely honest and helpful every time I come in for work.

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  • Overall experience 5.0
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Everyone at the dealership is warm and friendly.

Everyone at the dealership is warm and friendly. Service and Sales team deliver 5 star service at all times. Aidan and the front desk staff are amazing as well. Cheers.

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  • Overall experience 5.0
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A great service department needs to start with "good

A great service department needs to start with "good people". Jessica Lancaster has been my service technician since 2021 at Audi Chandler and she is outstanding. She always greets me with a great smile and she takes care of insuring my car gets the service treatment that I expect. She is informative and very efficient. When the service technicians are working on my vehicle, she will keep me updated on their findings and what the expected completion time will be. This keeps me confident that things are going well and that my car will be "road ready" for the road trips that we take. I highly recommend her service and the service of the technicians in the department. 5 Stars!

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words and recommendation for our service team. We're committed to providing exceptional service each time you visit Audi Chandler.

I’ve been bringing my Audi A3 here for regular service

I’ve been bringing my Audi A3 here for regular service and I can’t say enough great things about Layth! Every time I walk in, I know I’m in good hands. Layth goes above and beyond, he’s incredibly knowledgeable about Audi vehicles and always takes the time to explain what’s needed in a way that makes sense. I never feel rushed or like I’m just another number, he truly cares about his customers and their cars. Layth makes what could be a stressful experience completely hassle free. From scheduling appointments to the quality of the work done, everything is seamless and professional. It’s clear that he takes pride in his work and it shows in the level of care my A3 receives every visit. Thanks, Layth, for being the best in the business!

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  • Overall experience 5.0
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Dealer response

We're glad to hear about your positive experience with our team at Audi Chandler. It's wonderful knowing you feel well taken care of every time you bring in your A3 for service. Thank you for taking the time to share your thoughts.

Quick prompt and quality service.

Quick prompt and quality service. Would gladly take my car back again. Thanks Al for the care.

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Dealer response

We're pleased you had a good experience with our team at Audi Chandler. We hope to see you again!

Jessica at Audi Chandler is hands down my favorite

Jessica at Audi Chandler is hands down my favorite advisor to work with. She always takes care of me and my car and I appreciate the professionalism and elegance of how they do business here at Audi Chandler.

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  • Overall experience 5.0
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Dealer response

We appreciate your kind words and are glad you had a good experience with our team at Audi Chandler. It's great to hear about the positive impact we've made on your visits with us.

I am very happy with my entire Audi buying experience!

I am very happy with my entire Audi buying experience! After long months of searching, the car I was looking for finally showed up on Chandler's website. The next day, we drove up to see it in person. Eli was fantastic from start to finish as were the rest of the guys involved with the purchase. Thank you to everyone, and a giant hug to Eli. His guidance, knowledge, and sincere care for us was an integral part in the decision to bring home our new A3... wellll.... MY new A3. :D

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Dealer response

We're pleased to know that your Audi buying experience went so well. It sounds like our team really made your A3 purchase special, and we're delighted they could assist you every step of the way. Enjoy driving your new Audi A3!

I have always had a great experience at this dealership

I have always had a great experience at this dealership especially my service advisor Jessica. She is always available, I have had some issues with my car where I have contacted her and they were able to take it the same day. Jessica has been my service advisor since 2021, she is just awesome!

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  • Overall experience 5.0
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