Reviews
Slow Service, but Happy to Help
Dionte followed up to make sure that all my questions were answered. He was very professional and happy to go above and beyond to seek out the answers to my questions. However the initial appointment took double the estimated time I was quoted. Not counting the time Dionte spent tracking down some answers for me afterwards, including getting a diagnostic code read after I was informed it wasn't part of the multipoint inspection that I paid for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ryan, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
DeeKandis
SeKelia’s customer service was the best. She returned all of my calls and she was the best. She kept me informed and updated on what was going on. She stated on the techs so I could get my car back on a timely manner to get back home.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review, DeeKandis! We really appreciate your business. Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Customer care service
I had a Great experience at Morrow Georgia Landmark.will buy again if I plan on buying another vehicle, also will use the service for serving my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Towya, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Tim Lambert - timlambert@landmarkdodge.com
Great service
The workers have Great customer Service And communication about when my car would be ready. The mechanics fix the issue and followed up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Loretta, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Clean facility fast service
That they corrected something in another shop messed up as I wasn't able to totally correct my alignment there was able to guide me what I needed to do to correct my alignment all the way further going forward but they did almost get it back to factory specs which is something really big that the other shop couldn't do on their machine
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joshua, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Oil change
Excellent service, waited less than a hour for my oil change. Dionte was courteous and very polite. He got me in and out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tiffany, thank you for sharing this great feedback with us. I feel our service department is what makes Landmark Dodge Chrysler Jeep Ram Morrow special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Great Service
Always great experience with Jason! Contact Jason if you decide to get service here. He will also led you in the correct direction if there is something he is not able to assist you with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Latasha, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Great service
Prompt and friendly check in and informative service manager. I was kept updated throughout the process as I waited in the waiting room.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rodney, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Great Service
Got my car in and out as promised. Facility was very clean felt very welcome as a customer never have any problems when I come to dearlership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorenzo, thank you for visiting our service department and for leaving kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Great service, professional service advisor.
Was able to schedule an appointment immediately. Service was provided as explained. The service advisor was very professional. I received my vehicle back within the time promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mervin, we love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Landmark Dodge Chrysler Jeep Ram Morrow was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com