Reviews
Clean facility fast service
That they corrected something in another shop messed up as I wasn't able to totally correct my alignment there was able to guide me what I needed to do to correct my alignment all the way further going forward but they did almost get it back to factory specs which is something really big that the other shop couldn't do on their machine
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joshua, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Oil change
Excellent service, waited less than a hour for my oil change. Dionte was courteous and very polite. He got me in and out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tiffany, thank you for sharing this great feedback with us. I feel our service department is what makes Landmark Dodge Chrysler Jeep Ram Morrow special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Great Service
Always great experience with Jason! Contact Jason if you decide to get service here. He will also led you in the correct direction if there is something he is not able to assist you with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Latasha, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Great service
Prompt and friendly check in and informative service manager. I was kept updated throughout the process as I waited in the waiting room.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rodney, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Great Service
Got my car in and out as promised. Facility was very clean felt very welcome as a customer never have any problems when I come to dearlership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorenzo, thank you for visiting our service department and for leaving kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Great service, professional service advisor.
Was able to schedule an appointment immediately. Service was provided as explained. The service advisor was very professional. I received my vehicle back within the time promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mervin, we love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Landmark Dodge Chrysler Jeep Ram Morrow was able to provide you with an awesome experience! I really appreciate this feedback and I will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Very good customer service and Vehicle service
The Service Technician took his time to explain to me what needed to be done, how long it was going to take and kept me updated while I waited.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review, Michelle! We really appreciate your business. Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Horrible Service
Waited 3 hours for NOTHING! My appointment was at 1pm for an oil change. 4pm came around and still no oil change or a even an update.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Juan, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com
Excellent Buying Expeeience
Larion Downs and Chad Bastia. They went above and beyond to make the purchase easy and enjoyable. Resultantly, I’ll definitely consider them first during my next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ludwig, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Larion and Chad's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Tim Lambert - timlambert@landmarkdodge.com
Long Term Jeep
Easy appoints on-line with easy check-in. Waiting are is large, comfortable, and clean. The service writers are pleasant and efficient.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrew, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Eddie Rosa - Eddierosa@landmarkdcj.com