Reviews
Great experience, I was greeted at the door and the
Great experience, I was greeted at the door and the dealer didn’t make me wait long to find the vehicle I was looking for. I walked out in an ample amount of time, with the truck I had been looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy process from start to finish.
Easy process from start to finish. Matt, Drew, Mickey, and Richard made the process smooth. Facility is extra nice and super clean with a strong cup of coffee as a bonus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Dale! I'm thrilled to hear that you had an easy experience from start to finish at Courtesy Buick GMC. It's great to know that Matt, Drew, Mickey, and Richard made your visit smooth and enjoyable. I'm also glad you appreciated our clean facility and complimentary coffee! We look forward to welcoming you back next time! Sincerely, Richard Gulledge – Internet Director
It has always been great, from purchase to having
It has always been great, from purchase to having maintenance done. I am a person of few words who prefers to be concise in my communications.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Deborah! We’re thrilled to hear that your experience with Courtesy Buick GMC, from purchase to maintenance, has been great. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Sincerely, Richard Gulledge – Internet Director
I had an outstanding experience with the people at
I had an outstanding experience with the people at Courtesy GMC! They worked very hard to be able to get the numbers right for me. It was an awesome experience and I definitely felt like I was taken care of and at the end I pulled off in one of the coolest trucks I?ve ever seen! The staff there is knowledgeable, friendly, and eager to earn your business! I can?t thank them enough for the excellent treatment and the awesome truck that they sold me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your fantastic review! We're thrilled to hear that you had an outstanding experience with us at Courtesy Buick GMC. It's great to know our team was able to help you find the perfect truck and provide excellent service along the way. We truly appreciate your kind words and look forward to serving you again in the future! Enjoy your new truck! Sincerely, Richard Gulledge – Internet Director
Great dealership.
Great dealership. Very nice employees in Service Area. I purchased my Buick LaCrosse in August 2019. I requested specific items such as less than 1 year old, low mileage, color and they located one in GA. Have had great results with it and still driving it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! We truly appreciate your kind words about our team at Courtesy Buick GMC. We're thrilled to hear that you had a positive experience with purchasing your Buick LaCrosse and that it continues to serve you well. If you need any assistance in the future or have questions, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Richard Gulledge – Internet Director
Wonderful buying experience, we were in and out from 1:30
Wonderful buying experience, we were in and out from 1:30 pm to 3 pm. We did a quick test drive, knew what we were looking for and Elmer helped us with establishing something we were comfortable with and budget in mind. He was also sweet and a true gentleman. Everyone in there was kind and treated us like family. I have the most respect for this kind of facility. Thank you to Mickey Johnson for welcoming us in- even putting his lunch down to speak with us. Thank you Elmer, Drew, Richard Gulledge, and many others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! I'm thrilled to hear about your wonderful buying experience at Courtesy Buick GMC. It's great to know that Elmer, Mickey, and the rest of our team were able to assist you and make you feel like part of our family. I truly appreciate your kind words and support. I look forward to welcoming you back for your next visit! Safe travels in your new vehicle! Sincerely, Richard Gulledge – Internet Director
finally found truck
Very good overall experience with Courtesy. Salesperson and finance person was very good to work with.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, Richard Gulledge – Internet Director
Parts disappear
I was told my parts were in but after dropping off my car I was called back because my parts mysteriously weren?t there. I believe you gave them to somebody else and I?M VERY UPSET WITH THIS SITUATION ITS BEEN ALMOST A YEAR SINCE I BOUGHT MY CAR!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Richard Gulledge – Internet Director
You're not going to raise your voice at me
All I wanted was an estimate, body shop counter guy talked to me like I was some kind of idiot and refused to give me the estimate. The guy actually raised his voice at me and that was that. I will never be back.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Danny, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Courtesy Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Richard Gulledge – Internet Director
New Truck
I live over 150 mile away. Do all my conversation was over the phone, verbal and text. Mickey made this whole process smooth and easy. Found the exact truck I was looking for and kept me updated throughout process. I have found my new car salesman and dealership. Very happy!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Mickey's efforts have made a difference in your truck-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Richard Gulledge – Internet Director