Reviews
Worth the drive
I search for a CPO for close to a year before I found the 2012 Edge that we purchased at Santa Margarita Ford. We are quite a distance away, and always on a time schedule, so they worked out a deal for us before we even drove down! Scott Delabar came in on his day off and had the welcome sign out and the car ready to go...and John Hadden kept the paperwork clear and quick...and I drove home a very happy camper! Can't say Thank You enough!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service experience
I was greeted promptly and everything was done promptly. When picking up the car, review of all the work completed and also future recommendations were clearly explained. Everything was very good - the only issue was that I expected the truck to be washed after service and it wasn't.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friends
The service takes into consideration my needs & I am well informed of things that I need to keep an eye on. They are my Ford family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy Customer
All of your staff did an outstanding job. Quick and easy is the way I like it and that is what I received. Robbie is a great asset to your organization. Dave Duncan
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly Satisfied
I have a 2014 Raptor and your staff has been the best I have ever had the pleasure of doing business with; and I have been through several other brands and dealerships. Dan Hernandez in sales and Duane, (in service); are two professionals I would refer every day and will always be happy to give my business. Sincerely, Kirk Hyde
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience - Purchased Ford F-150
The buying experience was excellent from the sales men to the purchase. Brandon Livingston - Fleet Sales Manager, JB Sales Representative and John Hadden - Finance Manager all provided excellent assistance and made the buying process simple and straight forward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience and genuine sales people!
These guys were honest from the beginning of the process which is much appreciated. I know this because another Ford dealer flat out lied to me. I certainly will tell my friends who are looking to have Drazen help them with their car purchase. I love my new Edge and feel very confident I walked out with the best deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Everything went smoothly. Fixed quickly and communication was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
Everybody from Charlie, our salesperson to John in Finance was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mister
The lessor recommendation is only because I live over 400 hundred miles away. Immensely enjoyed sale person, Tom Glockner. The treatment received was first class. The Mini Cooper is a true joy to drive. Aside from a couple of little items on the car, it was truely a good purchase and very good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase