Reviews
I've used this dealership for service since I've gotten my vehicle. This time was one of the worst. What I took my vehicle in for could not be taken care of. I was told I wouldn't be charged but I was. When asked if I could get a loaner vehicle because my issue could not be fixed, I was told NO, I know they have them. I was also told that only "their" key fobs could be used for the vehicle so I had to but a new fob on top of that. They dug through my vehicle and left it a mess.
I've used this dealership for service since I've gotten my vehicle. This time was one of the worst. What I took my vehicle in for could not be taken care of. I was told I wouldn't be charged but I was. When asked if I could get a loaner vehicle because my issue could not be fixed, I was told NO, I know they have them. I was also told that only "their" key fobs could be used for the vehicle so I had to but a new fob on top of that. They dug through my vehicle and left it a mess.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Sebastian was our sales person and he was wonderful. Very professional and personable. He is the kind of person you want to deal with when making a purchase like a new vehicle.
Sebastian was our sales person and he was wonderful. Very professional and personable. He is the kind of person you want to deal with when making a purchase like a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
michael was a good guy! Oh truck has to much data on screens.To many things to look at and set, like turn off auto shutoff and lane stuff. It felt like it was fighting me till i figured out what was jerking my steering.But like the truck for th ac. sm
michael was a good guy! Oh truck has to much data on screens.To many things to look at and set, like turn off auto shutoff and lane stuff. It felt like it was fighting me till i figured out what was jerking my steering.But like the truck for th ac. sm
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
My vehicle was serviced on 7/7/26. The sticker shows that the battery was in good condition. Today, 9 days later, I went out of town and ended up stranded with a dead battery. During this time, the locks malfunctioned and for a moment, I could not get out of my vehicle. In the Texas heat, the outcome of that situation could have ended badly. However, it could’ve been prevented had the dealership provided the highest level of service instead of the lowest level. I refuse to do business at this dealership in the future. I’m tired of the sorry service.
My vehicle was serviced on 7/7/26. The sticker shows that the battery was in good condition. Today, 9 days later, I went out of town and ended up stranded with a dead battery. During this time, the locks malfunctioned and for a moment, I could not get out of my vehicle. In the Texas heat, the outcome of that situation could have ended badly. However, it could’ve been prevented had the dealership provided the highest level of service instead of the lowest level. I refuse to do business at this dealership in the future. I’m tired of the sorry service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I received VIP treatment from all the staff at Paris Chevrolet. Errin Farley was exceptionally helpful and professional. He fully explained every step of the process of the sale, and he took the time to show me all the features of the Trailblazer. I also want to thank Tim Lowry and Josh Exum for all of their assistance.
I received VIP treatment from all the staff at Paris Chevrolet. Errin Farley was exceptionally helpful and professional. He fully explained every step of the process of the sale, and he took the time to show me all the features of the Trailblazer. I also want to thank Tim Lowry and Josh Exum for all of their assistance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome all the way around. Would recommend to anyone looking to buy a new vehicle
Awesome all the way around. Would recommend to anyone looking to buy a new vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
our salesman Hunter was very professional, knowledgeable and friendly. Dealership was very inviting and we were waited on as soon as we drove in.
our salesman Hunter was very professional, knowledgeable and friendly. Dealership was very inviting and we were waited on as soon as we drove in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very streamlined process. I drove 1.5 hours to buy this vehicle. Michael did a great job of getting everything done as quickly as possible.
Very streamlined process. I drove 1.5 hours to buy this vehicle. Michael did a great job of getting everything done as quickly as possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience from start to finish. Excellent dealership. Sebastian Guzman and Keldon May were very knowledgeable about the different cars we test drove. They answered all of our questions fully and got us a great deal.
Great experience from start to finish. Excellent dealership. Sebastian Guzman and Keldon May were very knowledgeable about the different cars we test drove. They answered all of our questions fully and got us a great deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Frank, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
My oil change was performed quickly. The advisors were friendly as always! I highly recommend this dealership.
My oil change was performed quickly. The advisors were friendly as always! I highly recommend this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair