Reviews
I had an Outstanding experience with the sales associate,
I had an Outstanding experience with the sales associate, manager, and credit/closer as well! Everyone was professional, respectful, and polite and knowledgeable! I wouldn't go to any other local dealerships again. It was the Best Car Purchasing experience I have ever had!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey John! Wow, thank you for such an incredible review! We’re beyond thrilled to hear that you had an outstanding car-buying experience with our team. Providing professional, respectful, and knowledgeable service is what we strive for, and it’s great to know we exceeded your expectations. Enjoy your new vehicle, and we look forward to seeing you again in the future!
I’m grateful for the excellent service I received today.
I’m grateful for the excellent service I received today. Everything was explained to me in detail. Thank you to Mark and everyone else who helped me out today. Couldn’t have asked for better service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Melissa! Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that Mark and the team provided you with excellent service and took the time to explain everything in detail. It’s always our goal to make sure our customers leave feeling confident and well taken care of. If you ever need anything else, don’t hesitate to reach out. We look forward to assisting you again in the future!
Salesman Alex and attentive.
Salesman Alex and attentive. Price listed on website was not what the sticker price said when we arrived at the dealership. They did come down on the price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience! We're glad to hear that Alex provided attentive service and helped make your visit a positive one. We apologize for any confusion regarding the price, and we appreciate your patience as we worked to find a solution. Our goal is always transparency, and your feedback helps us improve. We hope you’re enjoying your new vehicle, and we’re here if you need anything in the future!
Service staff was very efficient.
Service staff was very efficient. I was kept informed as to the progress of my services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us! We're thrilled to hear that our service staff provided efficient care and kept you well-informed throughout your visit. Ensuring transparency and a smooth process for our customers is a top priority. If there’s anything else we can help with, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Eddie found the car i wanted in Los Angeles and made it a
Eddie found the car i wanted in Los Angeles and made it a point to go pick up the car and drive it all the way back to Palm Springs so I could purchase it. Personable, terrific sales guy, thorough, much better than the finance guy who tacked on all kinds of warranty items, raising the payment to over $ 100 extra. I had to go back to delete these charges to get the payment to a reasonable monthly payment. Also, when I realized the usb-connected phone was all filled with static, I was told by the service department that I'd have to prove it. I did so, by recording the event on another iPod touch, they then told me that 'Oh, yes, that's a known problem'. so the service department lied to me because they knew all along that this was a known issue, after denying it. NIssan was reportedly working on a 'fix' for this issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Highly recommend Alex Gonzalez, knowledgeable and not
Highly recommend Alex Gonzalez, knowledgeable and not pushy and overall great buying experience. When considering a Nissan go see him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice and friendly, fast service and transparent with all
Nice and friendly, fast service and transparent with all the recommendations. Lobby convenient for waiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I took my truck for service and the personal are very
I took my truck for service and the personal are very professional and pleasant to talk to, very nice experience for sure I am coming back thanks to Alex and the rest of the team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amelia Chaires! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Alex and the rest of the crew will be happy to know they made a positive impact. We look forward to seeing you again soon!
terrible experience.
terrible experience. 24 Toyota Venza was quoted to me at a set price. Went to purchase and dealer added $1300 in 'junk fees' for products I didn't want nor was quoted on. 2nd issue is there was a receipt in glove box for body shop repairs that didn't show up on carfax report. Dealer bought car at auction so possible it wasn't disclosed by selling dealer however once brought to their attention car is still for sale with 'clean carfax'. Whole experience was shady and glad I didn't purchase the car from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Shawn and Justine are great gents.
Shawn and Justine are great gents. Funny. Warm and welcoming. Making it very pleasant to come in the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your review! We are so happy to hear that your visit was warm and welcoming and were provided with the best customer service! We hope to see you again soon. Take care!