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Palm Springs Nissan

(744 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (855) 592-1436 (855) 592-1436
Used (855) 522-7765 (855) 522-7765
Service (888) 879-0431 (888) 879-0431

Reviews

(744 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palm Springs Nissan from DealerRater.

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I reached out to Eddie this past fall to inquire about

I reached out to Eddie this past fall to inquire about purchasing a Nissan Leaf. As I know that electric vehicles are in extremely high demand right now, Eddie was awesome in facilitating my pre-purchase of a new Leaf of my desired model, color, and trim that was arriving about a month later at the dealership. He was a great advocate for me despite being from out of state; he overnighted me paperwork for signing by mail, and kept me updated by text and phone throughout the purchase process. The vehicle was ready for me, in perfect condition when I picked it up in November. The entire process was headache-free and I couldn't be happier with my experience or with my new Leaf. Thank you, Eddie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ashley Colletti, thank you for your kind review; we are happy to pass along your comments to Eddie. We hope you have a great day!

Estamos muy contentos y agradecidos con el equipo de Palm

Estamos muy contentos y agradecidos con el equipo de Palm Springs Nissan en especial con Eduardo Murillo por presentarnos el auto de nuestros sueños que sin dejar ser moderno se ajusto perfectamente a nuestras necesidades, agradecemos toda su amabilidad y sobre todo su paciencia, respondio siempre a nuestras dudas, es la persona ideal que buscas que te atienda si tu estas buscando un auto en el Valle. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Alejandro Escandon, muchas gracias, nos da mucho gusto en saber que tuvo una experiencia agradable. Esperamos que tenga un buen dia.

Shaun Hapner is a wonderful Service Consultant.

Shaun Hapner is a wonderful Service Consultant. He is friendly, helpful and professional. Great customer service! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nalani21, thank you for your great review. We're happy to hear you had such a positive experience with our team! We hope you have a wonderful day!

Experience was amazing.

Experience was amazing. Hector Madrid helped me out, even though we didn't find what we were looking for the knowledge and info he had was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Javieravila851, we're glad to hear you enjoyed your visit. Have a wonderful day!

Hector is the Man to talk to.

Hector is the Man to talk to. He is Amazing . Hector is the go to guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Aaronmartel77, thank you for your kind words and this wonderful review!

Just the most incredible experience with Majed.

Just the most incredible experience with Majed. truly a good person and very genuine which makes all the difference. Made me feel valued and welcome without any stress usually encountered with car leasing/buying. Very special indeed. Totally worked so hard on the details for the car I never thought I could possibly have the thrill of leasing. I remain in shock somewhat! Super. Superb. Thank you so much Majed. You are the best ever! Kevin Rohmer - exceptional experience. Like Majed no high sales pressure tactics. He also very genuine wanting to help me get the best lease. His knowledged of the Rouge product was astounding. Certainly the best I have ever had the pleasure of workingw ith as this is my fourth lease with Nissan. Thank you Kevin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Anthony S Memory, we strive for 100% satisfaction, we're happy to hear you had such a positive experience with our team at Palm Springs Nissan. Thank you for taking the time to share your experience with us. We hope you have a wonderful day!

Oh my gosh, at a time when there are literally no cars on

Oh my gosh, at a time when there are literally no cars on the lot, Eddie got me my dream car! He went above and beyond. Stress-free and fun. He was an absolute delight to work with. Thank you to Seth and Kaylyn as well. Huge hugs PS Nissan! 🤗

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Linda, we are so happy to read such a great review about Palm Springs Nissan! Thank you for sharing your experience. We hope you have a wonderful day!

They try their best to work with you and take their time

They try their best to work with you and take their time to understand your needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ariann.garcia, we really appreciate your positive review!

This review is about the SERVICE DEPARTMENT. These guys...

This review is about the SERVICE DEPARTMENT. These guys are AWESOME!! I honestly cannot say enough great things about Shaun Hapner (Service Manager), Alex Buelna (Service Adviser) and Alan Baer (Master Technician). I brought our Nissan Kicks in for some issues that needed to be addressed. Alex checked me in and was extremely kind and helpful. Shaun took the time to listen to my concerns about our vehicle and made it a point to update me with phone calls while waiting for the parts to arrive. Alan went above and beyond to make sure the issue was resolved before releasing the vehicle back to us. These guys treated us like family and work hard to take care of their customers. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jacleen, thank you for your kind review; we are happy to pass along your comments to the team here at Palm Springs Nissan! Thank you for sharing this wonderful experience. We hope you have a great day!

Not a reputable dealership. Walked in off the street...

Not a reputable dealership. Walked in off the street ready to buy a vehicle advertised on dealer’s website for $25,205 at $325/mo. Offered $3,000 down and they can at me with a monthly payment of $450-509. This is predatory and misleading and I don’t advise trying to negotiate with these guys or waste any time making a deal happen here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.