Reviews
Mark Made It EASY!
We bought a used Honda S2000 from Mark after we saw a pic that he posted online. My wife and I have always dreaded buying cars, because we considered it a hassle to deal with the sales people and dealership in trying to secure a good purchase. Within 24 hours of having first seen the pic of the vehicle, we were driving it home and loving the whole experience. Mark listens to his customers and creates a stress-free environment that is rare to encounter. Thanks for making it EASY, Mark!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Service!
Mark helped me to get the exact car I wanted at a great price while also making my experience of buying my first car unforgettable! Would defiantly recommend Mark for when looking for a new car!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used truck
I managed to get the general manager Brian Cloer to refund the full amount of money that was suppose to b in the original agreement. Thank u sir for what u did.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review Steve!
Buying experience
My buying experience at ATHENS FORD was by far the best that I have had anywhere. The sales associate Ashley Nalley was very courteous and knowledgeable. The finance team went above and beyond to help me get the best price and financing for my budget. Everyone at the dealership was friendly and helpful. Highly recommend ATHENS FORD to anyone looking to buy new or used. Thanks Ashley for the great experience. Hope your still there for our next purchase. Have already told my family and friends who they need to see :).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Lanny! Enjoy your new vehicle!
Bought a used truck
The service department is fine but the sales department and especially finance department are crooks. Once a price was agreed on I realized later it had been changed to over 700.00 above the agreement. Also they added several things to the price that not only did I not ask for but that they never gave a price for had I wanted them. Do yourself a favor go somewhere else. Shady way of doing business but I admit I didn't pay close enough attention trusting them for there word. So all I can say is yeah u got me but hopefully others will read this and not have the same bad experience. Just go somewhere else and keep your hard earned money in your pocket
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bought a used truck
These people can't be trusted. Add all kinds of things to the overall price without your approval or even telling you a price. They also didn't put down the agreed price down as they said ended up being 705.50 more. Please don't waste your money or time with these people
- Customer service 1.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Steve! We received your feedback on Facebook as well. Our management has reviewed your case and has been in touch with you. Should you require additional assistance please feel free to reach out to our General Manager, Brian Cloer. You may email him at BCloer@AthensFord.com.
2017 Ford Explorer XLT
Great salesmen will come back! Friendly! Good servie! Happy with purchase! Thank you Ron Brooks, Joe Allen, Ray Brooks, Shannon Strickland, and everyone else who helped us find what we needed. Will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Brittany! We hope you enjoy your new Explorer for many years to come!
Very happy with the visit
Went in with an issue that i was sure was going to be a problem, but instead was handled quickly and very professionally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark, Thank you for the 5 star rating and taking the time to leave us a review! We are happy that we could assist you!
Attitude
I felt like Tiffany, I think that's her name, never introduced herself, was too busy to help me. Didn't bother to look happy or jump up to introduce herself as I came up to the service drive and I just stood there until someone help me. Then the guy asked her if she was too busy and from the way she looked, with her rolling eyes, that apparently yes. And when I ask questions, she made me feel like I was dumb. Idk maybe it's just me but I know she had too much attitude.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for bringing this unfortunate experience to our attention, Kathryn. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please give us a call at (706) 354-1130 and we will do our best to make this better. We hope to hear from you soon.
Ford Exploxer
Was on my way to purchase a car from Winder Ford when I spotted the color car I wanted. Stopped and purchased. Everyone was very pleasant and no pressure. Three vehicles bought from this dealership within the last year by my family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and your loyalty Ms. Rowbotham!

 
        