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Jones Ford

(265 reviews)
Visit Jones Ford
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–6:30pm 7:30am–5:30pm
Tuesday 8:30am–6:30pm 7:30am–5:30pm
Wednesday 8:30am–6:30pm 7:30am–5:30pm
Thursday 8:30am–6:30pm 7:30am–5:30pm
Friday 8:30am–6:30pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

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New (877) 263-4608 (877) 263-4608
Used (877) 264-8956 (877) 264-8956
Service (877) 269-1208 (877) 269-1208

Inventory

See all 222 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2023.
Jones Ford in Shallotte, NC has proudly served Brunswick County for over 25 years as a trusted, family-owned dealership. Voted “Best in Brunswick” 18 years running, they set the standard in Ford sales, service, and customer care. Offering a wide selection of new and pre-owned models like the F-150, Escape, Bronco, and Mustang, every vehicle is carefully inspected for quality. Their expert service team uses genuine Ford parts for maintenance, repairs, and accessories. With excellent reviews, tailored financing, and deep community ties, Jones Ford delivers a seamless, customer-first experience.
Jones Ford Shallotte—We’re Easy to Deal With. New Fords, used cars, and hometown service you trust.

Service center

Phone number (877) 269-1208

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jones Ford from DealerRater.

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Always do a great job with my truck.

Always do a great job with my truck. Been going here for years. Highly recommend.

Always do a great job with my truck.

Always do a great job with my truck. Been going here for years. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This was a routine service, oil change and tire rotation.

This was a routine service, oil change and tire rotation. Have never had a bad experience and will always continue to have my truck serviced here.

This was a routine service, oil change and tire rotation.

This was a routine service, oil change and tire rotation. Have never had a bad experience and will always continue to have my truck serviced here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Good people.

Good people. I recently moved to NC from Maine and most of the New England dealers had the vehicle I purchased from Jones Ford priced over MSRP. Jones Ford sold it to me for slightly under MSRP so I could stay within my budget. The business manager was friendly and gave me some great ideas for some performance upgrades and accessories as well as some interesting facts about my new area. I have bought many, many, many vehicles over the years and this was one of the better sales experiences I have had.

Good people.

Good people. I recently moved to NC from Maine and most of the New England dealers had the vehicle I purchased from Jones Ford priced over MSRP. Jones Ford sold it to me for slightly under MSRP so I could stay within my budget. The business manager was friendly and gave me some great ideas for some performance upgrades and accessories as well as some interesting facts about my new area. I have bought many, many, many vehicles over the years and this was one of the better sales experiences I have had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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We dealt with Chris Wolf,,,,,who was excellent from his

We dealt with Chris Wolf,,,,,who was excellent from his introduction to his follow-up after the sale!

We dealt with Chris Wolf,,,,,who was excellent from his

We dealt with Chris Wolf,,,,,who was excellent from his introduction to his follow-up after the sale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We Have always had a great experience at Jones Ford in

We Have always had a great experience at Jones Ford in Shallotte for all my service needs .

We Have always had a great experience at Jones Ford in

We Have always had a great experience at Jones Ford in Shallotte for all my service needs .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Just like their ad says.

Just like their ad says....." We're easy to deal with." But they're even more. Professional, honest and kind. Thank you Jamie, Jason and the entire staff at Jones Ford.

Just like their ad says.

Just like their ad says....." We're easy to deal with." But they're even more. Professional, honest and kind. Thank you Jamie, Jason and the entire staff at Jones Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My experience with their sales and service departments

My experience with their sales and service departments has been excellent I highly recommend this dealership

My experience with their sales and service departments

My experience with their sales and service departments has been excellent I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I appreciate Christina having my vehicle inspected even

I appreciate Christina having my vehicle inspected even though that was not part of my visit. Her initiative saved me another trip to the service department.

I appreciate Christina having my vehicle inspected even

I appreciate Christina having my vehicle inspected even though that was not part of my visit. Her initiative saved me another trip to the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service was good but a little slow.

Service was good but a little slow. It also was a little bit more expensive than I expected

Service was good but a little slow.

Service was good but a little slow. It also was a little bit more expensive than I expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I have had many vehicles in my lifetime and delt with

I have had many vehicles in my lifetime and delt with just as many salesmen as well. No dealership in the past has performed as well straight down the line like Jones Ford! Perfect!

I have had many vehicles in my lifetime and delt with

I have had many vehicles in my lifetime and delt with just as many salesmen as well. No dealership in the past has performed as well straight down the line like Jones Ford! Perfect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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