Reviews
This is our third vehicle purchase we’ve made from Jones
This is our third vehicle purchase we’ve made from Jones Ford. Our salesperson for this sale was Chris Wolfe. Chris was knowledgeable and easy to work with. He had the sale within 30 minutes and worked to make sure we were satisfied customers for this purchase. We highly recommend Jones Ford for your vehicle purchases as well as ongoing service.
This is our third vehicle purchase we’ve made from Jones
This is our third vehicle purchase we’ve made from Jones Ford. Our salesperson for this sale was Chris Wolfe. Chris was knowledgeable and easy to work with. He had the sale within 30 minutes and worked to make sure we were satisfied customers for this purchase. We highly recommend Jones Ford for your vehicle purchases as well as ongoing service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good service, quick and efficient, i will return for my
Good service, quick and efficient, i will return for my next service ! Not sure what else to say !
Good service, quick and efficient, i will return for my
Good service, quick and efficient, i will return for my next service ! Not sure what else to say !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Didn't deal with the service department.
Didn't deal with the service department. When I need service I'll use them.
Didn't deal with the service department.
Didn't deal with the service department. When I need service I'll use them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service team were great.
Service team were great. They took me right in and I was out in less than 30 minutes. Great job!
Service team were great.
Service team were great. They took me right in and I was out in less than 30 minutes. Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They tried to charge $200 labor to replace batteries
They tried to charge $200 labor to replace batteries before I questioned charge. I am highly disappointed, since I have been a loyal ford/shop customer for many years.
They tried to charge $200 labor to replace batteries
They tried to charge $200 labor to replace batteries before I questioned charge. I am highly disappointed, since I have been a loyal ford/shop customer for many years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Always do a great job with my truck.
Always do a great job with my truck. Been going here for years. Highly recommend.
Always do a great job with my truck.
Always do a great job with my truck. Been going here for years. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was a routine service, oil change and tire rotation.
This was a routine service, oil change and tire rotation. Have never had a bad experience and will always continue to have my truck serviced here.
This was a routine service, oil change and tire rotation.
This was a routine service, oil change and tire rotation. Have never had a bad experience and will always continue to have my truck serviced here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good people.
Good people. I recently moved to NC from Maine and most of the New England dealers had the vehicle I purchased from Jones Ford priced over MSRP. Jones Ford sold it to me for slightly under MSRP so I could stay within my budget. The business manager was friendly and gave me some great ideas for some performance upgrades and accessories as well as some interesting facts about my new area. I have bought many, many, many vehicles over the years and this was one of the better sales experiences I have had.
Good people.
Good people. I recently moved to NC from Maine and most of the New England dealers had the vehicle I purchased from Jones Ford priced over MSRP. Jones Ford sold it to me for slightly under MSRP so I could stay within my budget. The business manager was friendly and gave me some great ideas for some performance upgrades and accessories as well as some interesting facts about my new area. I have bought many, many, many vehicles over the years and this was one of the better sales experiences I have had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
We dealt with Chris Wolf,,,,,who was excellent from his
We dealt with Chris Wolf,,,,,who was excellent from his introduction to his follow-up after the sale!
We dealt with Chris Wolf,,,,,who was excellent from his
We dealt with Chris Wolf,,,,,who was excellent from his introduction to his follow-up after the sale!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We Have always had a great experience at Jones Ford in
We Have always had a great experience at Jones Ford in Shallotte for all my service needs .
We Have always had a great experience at Jones Ford in
We Have always had a great experience at Jones Ford in Shallotte for all my service needs .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair