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Jones Ford

(257 reviews)
Visit Jones Ford
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–5:30pm
Tuesday 8:30am–6:30pm 7:30am–5:30pm
Wednesday 8:30am–6:30pm 7:30am–5:30pm
Thursday 8:30am–6:30pm 7:30am–5:30pm
Friday 8:30am–6:30pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

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New (877) 263-4608 (877) 263-4608
Used (877) 264-8956 (877) 264-8956
Service (877) 269-1208 (877) 269-1208

Inventory

See all 250 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2023.
Jones Ford in Shallotte, NC has proudly served Brunswick County for over 25 years as a trusted, family-owned dealership. Voted “Best in Brunswick” 18 years running, they set the standard in Ford sales, service, and customer care. Offering a wide selection of new and pre-owned models like the F-150, Escape, Bronco, and Mustang, every vehicle is carefully inspected for quality. Their expert service team uses genuine Ford parts for maintenance, repairs, and accessories. With excellent reviews, tailored financing, and deep community ties, Jones Ford delivers a seamless, customer-first experience.
Jones Ford Shallotte—We’re Easy to Deal With. New Fords, used cars, and hometown service you trust.

Service center

Phone number (877) 269-1208

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jones Ford from DealerRater.

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Service was good but a little slow.

Service was good but a little slow. It also was a little bit more expensive than I expected

Service was good but a little slow.

Service was good but a little slow. It also was a little bit more expensive than I expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I have had many vehicles in my lifetime and delt with

I have had many vehicles in my lifetime and delt with just as many salesmen as well. No dealership in the past has performed as well straight down the line like Jones Ford! Perfect!

I have had many vehicles in my lifetime and delt with

I have had many vehicles in my lifetime and delt with just as many salesmen as well. No dealership in the past has performed as well straight down the line like Jones Ford! Perfect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Easy drop off and pick up.

Easy drop off and pick up. Vehicle was ready before the time promised. My vehicle had the NC inspection also and it was fast and easy.

Easy drop off and pick up.

Easy drop off and pick up. Vehicle was ready before the time promised. My vehicle had the NC inspection also and it was fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great people.

Great people. Honest, up front, fair. Bought many vehicles from Jones and I can truly say no other dealership comes close.

Great people.

Great people. Honest, up front, fair. Bought many vehicles from Jones and I can truly say no other dealership comes close.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Making the appointment was easy.

Making the appointment was easy. The staff is very courteous and friendly. The business is kept clean and updated.

Making the appointment was easy.

Making the appointment was easy. The staff is very courteous and friendly. The business is kept clean and updated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Delivered the truck even though they had to go to Augusta

Delivered the truck even though they had to go to Augusta to pick it up. Never gave up locating the truck.

Delivered the truck even though they had to go to Augusta

Delivered the truck even though they had to go to Augusta to pick it up. Never gave up locating the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The service was great at the desk and my repair person

The service was great at the desk and my repair person they took care of all my issues

The service was great at the desk and my repair person

The service was great at the desk and my repair person they took care of all my issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great place to purchase a vehicle, honest and extremely

Great place to purchase a vehicle, honest and extremely friendly, if you’re looking for a vehicle new or used, try them out first

Great place to purchase a vehicle, honest and extremely

Great place to purchase a vehicle, honest and extremely friendly, if you’re looking for a vehicle new or used, try them out first

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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AWESOME IN EVERY WAY!

AWESOME IN EVERY WAY!!!! I trust Jones Ford and know that they will take care of any needs with my vehicle. They are fair and honest.

AWESOME IN EVERY WAY!

AWESOME IN EVERY WAY!!!! I trust Jones Ford and know that they will take care of any needs with my vehicle. They are fair and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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The service was great from the front desk to the repair

The service was great from the front desk to the repair person and everything was done in timely fashion

The service was great from the front desk to the repair

The service was great from the front desk to the repair person and everything was done in timely fashion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 257 reviews