Reviews
We were fortunate to stumble onto a very nice 2020 Ford
We were fortunate to stumble onto a very nice 2020 Ford Edge that had just been traded. Mr. Morgan directed us to the back lot and was very helpful. We are happy with the vehicle so far.
We were fortunate to stumble onto a very nice 2020 Ford
We were fortunate to stumble onto a very nice 2020 Ford Edge that had just been traded. Mr. Morgan directed us to the back lot and was very helpful. We are happy with the vehicle so far.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service.
Great service. Was so hot and the poor employees who work in the service area challenged. Time to update the building.
Great service.
Great service. Was so hot and the poor employees who work in the service area challenged. Time to update the building.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Nice visit.
Nice visit. Short wait time. Met an old friend from 20 ago Service guy Kevin explained the process in detail
Nice visit.
Nice visit. Short wait time. Met an old friend from 20 ago Service guy Kevin explained the process in detail
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
traded in a 2014 Ford edge for a 2020 Ford Edge.
traded in a 2014 Ford edge for a 2020 Ford Edge. Love the Ford Edge, wish they didn't stop producing that model. Overall purchasing process was very good.
traded in a 2014 Ford edge for a 2020 Ford Edge.
traded in a 2014 Ford edge for a 2020 Ford Edge. Love the Ford Edge, wish they didn't stop producing that model. Overall purchasing process was very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James and Chris were great.
James and Chris were great. They helped me out with an emergency repair before a long trip I had to take.
James and Chris were great.
James and Chris were great. They helped me out with an emergency repair before a long trip I had to take.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service on my first Ford Maverick appointment was
The service on my first Ford Maverick appointment was positive. The recall issue was resolved in a timely manner.
The service on my first Ford Maverick appointment was
The service on my first Ford Maverick appointment was positive. The recall issue was resolved in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Experience wa great.
Experience wa great. This is the first time I ever bought a vehicle without being pressured into purchasing an extended warranty which was greatly appreciated. The deal with incentives and rebates that was provided was beyond what I thought possible and made me glad I stopped in. Would highly recommend Jones in Shallotte.
Experience wa great.
Experience wa great. This is the first time I ever bought a vehicle without being pressured into purchasing an extended warranty which was greatly appreciated. The deal with incentives and rebates that was provided was beyond what I thought possible and made me glad I stopped in. Would highly recommend Jones in Shallotte.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was on vacation from Pennsylvania and had a small issue
Was on vacation from Pennsylvania and had a small issue with our Ford Edge, stopped into service and spoke with Chris in service. Explained the issue and he said they would take care of it while I was golfing, he called and said it was fixed. I asked how much and he said it was on the house due to southern hospitality. Thanks again John Erie,Pa
Was on vacation from Pennsylvania and had a small issue
Was on vacation from Pennsylvania and had a small issue with our Ford Edge, stopped into service and spoke with Chris in service. Explained the issue and he said they would take care of it while I was golfing, he called and said it was fixed. I asked how much and he said it was on the house due to southern hospitality. Thanks again John Erie,Pa
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We needed to replace our 2014 Edge and we were not going
We needed to replace our 2014 Edge and we were not going anywhere else. The great group at Jones Ford took excellent care of us. Thanks
We needed to replace our 2014 Edge and we were not going
We needed to replace our 2014 Edge and we were not going anywhere else. The great group at Jones Ford took excellent care of us. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Never a problem, I’ve been dealing there for years Great
Never a problem, I’ve been dealing there for years Great service and management thanks Jones Ford
Never a problem, I’ve been dealing there for years Great
Never a problem, I’ve been dealing there for years Great service and management thanks Jones Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair