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Subaru of Ontario

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (271 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday 10:00am–7:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Ontario from DealerRater.

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2022 subaru outback wilderness

go see the boys at Ontario Subaru. great people. Chuck is a awesome manager. Aaron and Franko in sales did great as well. the finance dept is great too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this awesome 5 star review.We know your going to absolutely enjoy your beautiful new Subaru.

Love it!

I needed to order the vehicle and had to wait a couple of months, but it was worth it. I love my Forrester! It rides smooth. It has a lot of features that I still need to figure out, but someone is always available for questions. The sunroof is awesome! Everyone that gets in the vehicle says it?s very roomy, even while sitting in the back seat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We love this review,thank you so much.We know you will love your new Forester.Pleasse come and see us for parts and service.

Service

I was very pleased with the timely manner that expedited the service to my car. The personnel were both friendly and informative. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your business.Thank you for the amazing review.

Buying new car

It was really smooth , no hustle , really courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for allowing us the opportunity and the awesome 5 star review.

Service

Fast service! Great experience, would return to dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

This is what we love to hear.Thank you so much for this review.

Subaru Wrx Gt premium

Felt like a dream, salesman Dan Gressman is one of a kind and outstanding father.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 star review.We really appreciate your business.

A great overall buying experience

A great overall buying experience. Sales person really did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Subaru of Ontario strives to make your purchase special.We are glad to hear we met all your expectations.Thak you.

DANGER!! DANGER!!!

DO NOT TRUST THIS PLACE. Dont buy a car here and definitely DONT GET ANY WORK DONE HERE. Negative stars if I could. Trust me when I say the 4.4 rating currently is 100% bogus. Most of those happy reviews are from excited ppl who just bought a new car that the salesman encouraged. Read a real review of the company on how it addresses problems and handles bad situations. This dealership FAILS spectacularly! Since there is a character limit, my full review can't fit here. You can find my full review on their FB page, if they dont delete it. I'll be brief and to the point here. I brought my 05 STI in to have the turbo replaced within a week. They said they could do it within that time frame. Had them do a compression test. Numbers came back 135,130,130,135. They tell me its marginal, turbo will be done by Friday. Friday comes and they call me saying ANOTHER guy did the test and HE said, numbers are bad. They REFUSED to replace turbo and will only do it if they replace the short block ($5k job). I was on vacation and on a time limit, had no other options really. Service manager says their work would be warrantied, so I said go ahead. A full month later, after horrible communication the entire time, the car is ready. After I get back to CO, check engine light comes on. Take it to dealership out here and they say everything's good on the top end, must be something with the short block. $3k to tear down the engine again. Subaru dealership in CO says exhaust valves not up to spec (not installed properly) causing an air leak. And its NOT under warranty...Subaru of Ontario lied to me. I called 3 other Subaru dealerships and gave them the exact same scenario of how I went in to Subaru of Ontario...compression numbers and turbo symptoms. All 3 said they would not refuse replacing the turbo, meaning Subaru of Ontario forced on me a $5k job that didn't need to be done. All 3 said while the compression numbers were a little low, they were all well within the limits and that they shouldnt cause any problems to the car. Subaru of America basically said they wont help either. So this place forced me to do an unnecessary $5k engine job that they botched, costing me an additional $3k to identify their mistake, and now they won't take any responsibility for it. AVOID THIS PLACE LIKE THE PLAGUE, unless youre a masochist and truly enjoy torturing yourself

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2022 forester sport

Love my new forester sport. It?s gorgeous, feels environmentally friendly and spacious. I can?t wAit to take it camping. Subaru Ontario is clean and the people are nice and informative. I love Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We look forward to hearing about your camping trip.Thank you for your review and shopping at Subaru of Ontario.Thank you so much.

Best Subaru Dealership

This dealer has great customer service and helpful technicians that explained to me what exactly was being worked on and got the job done fast

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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