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Reviews
The staff and crew always do a great job and I’m 100% completely satisfied with the work. They’ve been doing on my vehicle with the oil changes and service services.
The staff and crew always do a great job and I’m 100% completely satisfied with the work. They’ve been doing on my vehicle with the oil changes and service services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service advisors are friendly and helpful. Techs are knowledgeable from what my experience have been.
The service advisors are friendly and helpful. Techs are knowledgeable from what my experience have been.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and very attentive to warranty information and ensuring that cost are covered by warranty if available.
Excellent service and very attentive to warranty information and ensuring that cost are covered by warranty if available.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Car is treated with thought and care. Thanks for your dedication at the dealership every time.
Car is treated with thought and care. Thanks for your dedication at the dealership every time.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful feedback! Treating your vehicle with the utmost thought and care is always our top priority. We truly appreciate your continued trust in our team and look forward to providing that same level of dedication on your next visit!
Great place to buy a Buick. They weren't pushy like other dealerships. I hope the service department is just as good.
Great place to buy a Buick. They weren't pushy like other dealerships. I hope the service department is just as good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the fantastic review! We are thrilled to hear that you had a pressure-free buying experience with our sales team—that’s exactly how buying a Buick should be. Our service team holds themselves to that same high standard, so you can expect that same honest, friendly care whenever you come in for maintenance. Welcome to the family, and we look forward to taking great care of you and your vehicle down the road!
Kevin was patient, answered questions. Made sale process easy as possible.I would recommend Hatfield Buick to any one.
Kevin was patient, answered questions. Made sale process easy as possible.I would recommend Hatfield Buick to any one.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your review! We are thrilled to hear that Kevin was patient, thorough, and made the purchasing process as smooth and easy as possible. Recommending Hatfield Buick to others is the absolute highest compliment we can receive. Enjoy your new vehicle, and welcome to the Hatfield family!
They are friendly and fast and trustworthy I trust they will do the job right and not break more stuff on my car for more repairs
They are friendly and fast and trustworthy I trust they will do the job right and not break more stuff on my car for more repairs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the fantastic review! Fast and friendly service is great, but earning your trust means the world to our team. We pride ourselves on honest, reliable work, and we appreciate you trusting us to take proper care of your vehicle. We look forward to seeing you again next time!
The service team was great and helpful to fet me back on the road. Thank you
The service team was great and helpful to fet me back on the road. Thank you
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We are so glad our service team could be helpful and get you taken care of quickly. Getting you back on the road safely and smoothly is always our top goal. We appreciate your business and look forward to seeing you again next time!
Always an easy and great experience with the service department . They take good care of me
Always an easy and great experience with the service department . They take good care of me
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're thrilled to hear that every visit to our service department is an easy and seamless one for you. Taking good care of you and your vehicle is always our top priority. We appreciate your continued business and look forward to seeing you again next time!
Great customer service team. I will be coming back for more service needs. In the near future
Great customer service team. I will be coming back for more service needs. In the near future
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great feedback! We're thrilled to hear you had such a positive experience with our customer service team. We appreciate your trust in us and look forward to welcoming you back for all your future service needs!