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Hatfield Buick GMC

(678 reviews)
Visit Hatfield Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday 10:00am–6:00pm Closed

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New (909) 389-6005 (909) 389-6005
Used (909) 351-2007 (909) 351-2007
Service (909) 389-6010 (909) 389-6010

Inventory

See all 94 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2023.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
The Dealer of choice Since 1913. Come in and see why more people are referred here by friends and family

Service center

Phone number (909) 389-6010

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hatfield Buick GMC from DealerRater.

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Hatfield GMC is like working with family to get you in the car you really want. Excellent customer service and they will go out of their way to make your car buying experience a good one!

Hatfield GMC is like working with family to get you in the car you really want. Excellent customer service and they will go out of their way to make your car buying experience a good one!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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The best service department with a fantastic team. Excellent customer service and attention to needs.

The best service department with a fantastic team. Excellent customer service and attention to needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I do not care to comment and I resent being asked to comment to l

I do not care to comment and I resent being asked to comment to l

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Amazing service and great customer service. Always kept me updated on the progress of the repairs specially when something was delayed.

Amazing service and great customer service. Always kept me updated on the progress of the repairs specially when something was delayed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great local family owned dealership, up front pricing with no issues during the sales transaction.

Great local family owned dealership, up front pricing with no issues during the sales transaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Wish I would?ve bought my car here.Great service and consistent in every way possible to the solution of getting your car serviced and you back on the road!!!

Wish I would?ve bought my car here.Great service and consistent in every way possible to the solution of getting your car serviced and you back on the road!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great place to do business, have been going there for for more than twenty-five years, very knowledgeable employees and always willing to help

Great place to do business, have been going there for for more than twenty-five years, very knowledgeable employees and always willing to help

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I love it here. The auto shop, the dealers, so kind and don’t pressure you or try to up charge you. I especially appreciate the treatment of women, they are kind, informative, and don’t talk down to you.

I love it here. The auto shop, the dealers, so kind and don’t pressure you or try to up charge you. I especially appreciate the treatment of women, they are kind, informative, and don’t talk down to you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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2 weeks to diagnose the problem, 2 more weeks to get the parts. I’m still waiting for my truck.

2 weeks to diagnose the problem, 2 more weeks to get the parts. I’m still waiting for my truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out and sharing your feedback. We sincerely apologize for the delay you are experiencing with the diagnosis and parts delivery for your truck. We understand how frustrating it is to be without your vehicle, and we apologize for falling short of the efficient care we aim to provide. Please reach out to our service director Henry Adame directly so that we can assist you further. Henry can be reached at 909-793-3238 or [email protected]. Thanks.

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Everyone was great and very respectful of my needs. I’m older and have new financial problems. Thank you

Everyone was great and very respectful of my needs. I’m older and have new financial problems. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience. We completely understand that everyone’s financial situation is different, and our team believes in treating every customer with the utmost honesty, transparency, and respect. We are glad we could support you and find a solution that met your needs. Thank you for choosing us!

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