Colley Ford

2018 new F-150 and a 2017 new F-250 from Colley. We paid $ 1,790.00 for a stolen vehicle recovery device----Colley still hasn't installed them!! They... will tell you they can't take them off as you sign the contract and see it but it's too late they say. In our case, Colley never even put them on either truck. Also, Ford is having an issue with their small screen radios with Sync 3. Our truck has been at the dealer since NOV 21!!! That 8 weeks we have had to rent a truck and for a small African American Electrical Contractor, it's getting very expensive.

One of my main reasons for my purchase was Ed Sonius. He gave me all the attention i needed and his personality was the best. I also want to thank Eric... Groulx.

Had a trouble free experience- not an easy thing to do these days. Dave was great, he answered the phone and helped me the whole way. didn't realize that... he was the General Sales Manager, but that is a big deal (I was told). Helped me find the car I wanted, worked out a great price, and the financing rate that Dan got me was better than my credit union. So far I have had the car for a week now. No problems with it, and they have called me several times to make sure I am happy. Its great to find that customer service isn't dead. Love the looks of my new fusion and I feel good about my buying experience with Colley Ford.

Ismael Gonzalez was great at assisting me! I went in to up grade from a '14 to a '20 mustang GT and he made the process easy and fast. If you go to College... Ford, ask for Ismael to assist you!

The entire experience was pleasant. The sales rep Lydon was very helpful, and helped answering all the questions my family and I had. Thank you Colley... Ford

Bought my wife a 2019 Ford Explorer a month ago from this dealership. At first everything seemed to be going pretty good. The salesman was Chris Alvarez.... Seemed friendly enough at first. You know, the "we are friends now" approach. (Since we live in the same city.) Not my cup of tea, but not a big deal. When I first was looking at the Ford, Chris told me the vehicle had Lojack installed. I said I would need it taken out, as I don't want it. We went into the office, and talked numbers, agreed on a price then went into the lobby to wait for finance. In all, we got a fair deal with a better than expected 1.9% interest rate. Thought they would do the old buy rate trick, but they didn't. (Look this up before you buy a car, will save you thousands. The dealers who do this get you qualified with let's say a 5% rate and tell you that you only can get a 7% rate with your credit. The 2% is straight profit. Get pre-approved.) While in the lobby, I asked Chris to have the Lojack removed. He then told me it wasn't actually Lokjack, but Kahu. I told him I didn't want it. He seemed to act like it was going to be a big deal to take it off, and I didn't want to have to come back, so I did something stupid, I bought it. So now we go to finance, sign the contract, and go out to get the car. Well here is the kicker. I found out only after the contract was signed that the Kahu is a subscription, which I wasn't told. Then after a few more weeks of trying to have it taken to the dealership and have it put on, I find out and vehicle actually DIDN'T have it installed in the first place. Chris told me last week that when he was selling the car the paperwork said Kahu was installed. But when I started to make a fuss about a refund, I found out the paper never said it was installed. I was played on the Kahu part. Just a good old salesman trick, but not a good way to do business. I asked Chris 4 times to have them just shoot me the $600 I paid, and all would be good. That was a few weeks ago. No more calls. I wouldn't buy a Ford from these guys. Just the same old tricks but different people.

I took my F150 in for service on a Friday morning. They did back brakes, oil, trans fluid, brake fluid, spark plugs, and new battery all in one day. Sierra... was the rep and she was professional, attentive, and quick. I would highly recommend Colley Fords service a great rep, and excellent results. Thank you, Sierra.

Great people to purchase a new vehicle from. Professional and friendly. Answered most questions right away. If they didn't know the answer they found out... for me. Great experience.

I went down to colley Ford to trade in a Toyota Truck and I went from dealing with one person and getting passed around to 3 other guys. I was fully honest... with what car I liked, how much I want to spend a month and the manager walked up to me and said he is willing to do what ever it takes to make a deal. I went for a test drive with Tim White and the entire ride he is telling me how $22,000 is a killer deal and how his friend called to but this exact car. After being at the dealer for over 2 hours and being completely honest with them they run my credit and say the car payment is more than my budget. I fully understood. So I said what if I buy the car out right with no trade in ? They say put it in your wife's name and you have a deal. My wife scrambles the family in the car, answeres all Tims questions on her way to come sign including her social and Driver license. While we are waiting for my family to come and sign for the car the new manager who clearly is the biggest sucker and started this entire transaction says we made a mistake and the car you test drive and we have been running numbers on is $27,000. How can we be doing a deal on the wrong car for over 2 hours? I do not recommend Collet ford to my worst enemy and I wouldn't step foot back in that lot. Not to mention they have tried to fix my Ford F-150 \twice and after 90dats they still cannot find out what's wrong. So not only is the Sales area horrible but service is worse. This is fraud and should be illegal to tell someone how much a car is so they can run your credit but I am 100% sure that Tim and the new manager would be agree because they couldn't even get the price of my car straight.

There are no words to describe the horror doing business with Colley has turned out to be. They abused ME then threw me out of their dealership, after... I spent 80K leasing. To treat a senior woman like dirt is reprehensible. My family has owned no less than 30 Fords over the years, and I'm seriously thinking of making my next purchase a Chevy.