Reviews
Great Customer Service.
The staff at Glendora really makes customer service a priority. They really make the customer feel like part of the Dodge family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place to buy a car!
Everyone I came in contact with at the dealership was friendly and helpful. It was a very relaxed atmosphere. Jim Brooks is an excellent salesman. He did a great job of working out a deal that I was comfortable with on exactly the car that I wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our best car buying experience yet
We have 2 small kids and it is impossible for us to sit at a dealership to go through the whole car buying process. Eric worked tirelessly for two straight days going back and forth with us over the phone so we wouldnt have to come in until it was time to sign papers! Eric made sure we got exactly what we wanted at the price we were comfortable with. Not to mention, he was probably the nicest, most up front sales guy ever! Tony was also extremely nice and helped get us to where we needed to be. Very refreshing experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service/great facility
Have received friendly;knowledgeable; helpful; efficient service each time and would recommend this great/clean facility as well as their shuttle service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Service!
I want to comment on the outstanding service received by Jim Brooks and the staff at Glendora Chrysler Jeep. This is my first time leasing a car. I had so many questions. I emailed dealerships with all my questions and received a reply from Jim. He was patient responding to all my questions and extremely professional and helpful through the entire phase of the leasing process. He was wonderful to work with. I never felt pressured and best of all it wasn’t a lengthy process. Great experience trading in our old vehicle for a new 2016 Jeep Latitude. I highly recommend Jim Brooks and the staff at Glendora Chrysler to anyone looking to buy or lease a vehicle. Excellent customer service! Martha F.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
car ssles
It was good .Eric was an excellent sales person. He was very helpful in helping me find the car I needed. Everything went well with the exception of the seats were not the color I prefered at first but now satisfied. He was not aggressive which made it perfect. I had to drive 50 minutes to get thier but it was worth it. He was very honest about the price and helpful in answering my questions . Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Friendly, knowledgeable staff. Jim Brown was great. Other staff was good too but he stood out. I Will definitely recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
were quick and efficient. Let them know that I was going to wait for the car to be complete and was done in about the estimated time given
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership!
We just purchased a Dodge Jouney. Carlos Oliva was our salesman. He was awesome! He made sure we got the vehicle we wanted. This dealership was super friendly. If we ever decide to purchase another vehicle, we will definitely choose Glendora Chrysler, Dodge, Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and Easy
We had a great experience! The process was quick and easy and Eric Delatte was knowledgable and friendly. I drove away with the car I wanted, a Cherokee Latitude and Eric said to call or visit anytime I have questions which I really appreciate. Also thanks to Debbie and Mehdi for helping to make it an easy process 👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
