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Glendora Chrysler Jeep Dodge RAM

(520 reviews)
Visit Glendora Chrysler Jeep Dodge RAM
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 7:30am–8:00pm 7:30am–6:00pm
Tuesday 7:30am–8:00pm 7:30am–6:00pm
Wednesday 7:30am–8:00pm 7:30am–6:00pm
Thursday 7:30am–8:00pm 7:30am–6:00pm
Friday 7:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–7:00pm 8:00am–2:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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RAM 3500 purchase

I purchased a used 2012 Ram 3500 from Glendora Dodge. I was very impressed with Jim Brooks' professionalism and knowledge of the Dodge products. Jim was also very helpful and friendly, I would definitely recommend you chat with him if you are purchasing a new or used car. I did have difficulty getting the deal closed in the finance department, and had to correct details of the agreement multiple times. As always, it is wise to read everything before you sign! I am glad I did because there were significant mistakes made (e.g. the 8year/125K warranty was entered on the paperwork as a 7 year/100K warranty 3 separate times!). The net effect was to make the paperwork portion of the deal last approximately 30 minutes longer than it really needed to. Aside from that one issue, my experience with the Glendora Dodge Dealer and Jim Brooks was overall a very positive experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Fast friendly service! Clean waiting area with all you can drink coffee! A cute play area for kids! The bathrooms are very clean too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Purchasing from out of state. Process could not have happened more smoothly. Debbie, Don and Carlos all went the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Deal!

I recently purchased a vehicle from Glendora Jeep/Dodge and could not be more pleased. I Give this dealership my highest recommendation. I was assisted by Ruben Ram and Deborah Hafner. They were both extremely professional and made the transaction very smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership is GREAT !!

The employees at this dealership were very helpful, specially Carlos Oliva ( sales consultant), who was very kind, respectful, and honest and helped me to have my Jeep Patriot 2015 (silver color) which it was brought from Vaselia. I recommend this dealership. I'm so happy with my Jeep Patriot and I love it ???? Thank you ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A superior transaction!!

We received an excellent financial transaction, done very efficiently, with a great explanation of the vehicle's features. Everything was pleasantly handled--that's strange--and done on my schedule. This was simply my best, most pleasant car leasing/buying experience ever (in almost 60 years of trying). Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great deal

So you can get a good deal they will conceal, in my experience, they worked with me, thanks jimmyfor your effort, see you on my next car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Car Buying Experience!

I purchased a new Jeep Cherokee here and it was an overall great experience. Each staff member was very helpful and friendly during my visit. They allowed me to extensively look at each vehicle i was interested in prior to making my decision. They also input extra effort to clean my vehicle at my request. The paperwork process was very quick which was nice as in the past with previous car purchases it took over an hour! The sales rep I was working with, Tamara Tolleson, was very helpful in getting me acclimated with my new car. She went through each function within my vehicle as well as getting me all set up with the features of my nav screen. She also picked me up from the Enterprise when I had to return my rental! Overall, I was very satisfied with the experience and the friendly staff here at Glendora Dodge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worst service i have ever received.

Poor communication with scheduling and vehicle being finished. Finished work is crap. Service writer caught talking trash about me when in the next room. The only up side is Loren and Jim in sales. This dealer has lost my service business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Loves those guys

Went in to look at a New Jeep Cherokee. They are a Family Owned dealership and you can tell just by the way they treat you. They let me drive all the models and explained to me the difference of a purchase and a lease. I did end up buying it and was introduce to the parts and service. It was so easy and not a big drama on my day off. I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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